Excellent
Based on 35,369 reviews
Rover.com | Pet Sitting4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Suzanne
Sarah was a super sitter for our Chihuahua Willow. We had never left her with anyone except family and Willow was happy when we got home. We were gone for three weeks and felt confident leaving Willow with Sarah. I highly recommend Sarah for your pets.
Erika B.
I do think you can find good sitters here. I like that you can upload information about your pets. I like that you get the rover card after a visit. However, I do think the fee that rover charges is too high - especially because it sounds like they charge both the client and the sitter a fee. I also don't like that you can't just search for local sitters without putting in a specific date. It makes it hard to just find people first (before you actually need them). I also don't like that everything is through the "conversation" rather than a calendar format. I like the conversation piece; I just wish there was a calendar that showed your bookings. I also think that clients should be able to request meet and greets (as in initiate them) and not the other way around (asking sitters to send a meet and greet). Lastly, if you're doing repeated bookings, I think that rover should help you find the backup person and let that sitter know that they would be your backup, as opposed to leaving it to the client. I've tried to find a backup person, but no one wants to be that. They all want to be the repeated booking, so it makes it very difficult - and that's hard because people DO get sick and you have to have a backup. That's the only thing I worry about with using this service. If Rover had something in place to help you do that, I think it would vastly improve the service.
Reply from Rover.com | Pet SittingJul 1, 2026
Hi Erika, thank you for taking the time to share this feedback. We're so glad to hear you've enjoyed the platform's features. We also appreciate your suggestions, as feedback like yours helps us better understand where we can improve. Our service fees help support the platform and contribute to things like secure payments, a 24/7 customer support team, as well as a 24/7 Trust and Safety team, the Rover Guarantee in case of emergencies, and so much more. We also hear your feedback about being able to browse sitters without selecting specific dates. While it's important for us to show sitters who are available for the care you need, we understand there are times when you'd simply like to explore local options in advance, and we'll keep that in mind as we continue improving the experience. We also appreciate your additional ideas around making it easier to plan and manage care, and we understand how features that provide greater flexibility and peace of mind could be valuable. We've passed your comments along to our product team for review. -Brittney
Andrea
It went very smoothly.
Adam
Our pet sitter DeeAnn was such an animal lover we felt comfortable leaving our Gizmo with her before we even met her. What a convenient service.
Laurie H.
Rover was suggested to me by a friend when my pet sitter could not accommodate our schedule. I found Shannon a great sitter and am so happy I did. She was great and so was using the app. I am able to travel with peace of mind that my pets are well cared for, safe and happy!
Kimberly A.
Amazing sitter for my pet. She was caring, knowledgeable and a great communicator
Tanya P.
I needed a safe place for my dog to stay while I was at a doctor's appointment out of town. I initially thought about a doggy day care but as I reviewed their policies and read about the risks of being exposed to viruses their vaccines may not cover, I decided against this option. I did a search for dog sitters and Rover came up. The person I chose on the Rover app had great reviews, a great price (comparable to the drop in day care), and she was conveniently located 10 minutes away from the clinic where I had my appointment. My dog was taken care of for 3 hours in a home where she was the only dog and was taken out for 2 walks. I will definitely use Rover again whenever we are traveling. Especially since I could avoid an expensive overnight hotel pet fee using Rover too, but still have my pet with me during the day.
Helen D.
Rachel was a wonderful for our first time using Rover! I would recommend her to everyone.
