Rover.com | Pet SittingReviews of rover.com

The company is great--sending vetted pet sitters who not only are qualified but also care. Our sitter was wonderful, but I found communicating with the pet sitter through the app a bit cumbersome.

Angie has been fantastic! She goes above and beyond and we can always count on her!

I used Rover.com for the first time. I booked a sitter (Keita B from Lawty, Fl) to stay in my home with my cat for 3 days & 2 nights. In that time she managed to stay awake for about 5 hours a day. She slept all day and got up generally around 9pm, went back to sleep around 1 am. These are not my pets feeding hours. Being disgusted by what happened in my home for that 3 days I first gave her a bad review (which has yet to be added to her profile) then I contacted Rover through text chat. Someone did respond and I was given my money back. About a week later I received an email from Lawrence asking me what happened. I sent a lengthy email with supporting documentation as to my complaint (there is more to the complaint than I’m sharing now). He sent an email back stating in BOLD LETTERS that he would follow back up with me in 72 HOURS. A week later no reply from Lawrence. I sent him an email asking if they have concluded my investigation and it’s out come. Days later I get an email from Michael who now wants more proof of what happened. It’s been almost a month (April 1, 2026) since this event and to my knowledge Rover has not removed this sitter from their site. Now again I have documentation that is so damning Rover should have acted immediately Our pets are left to what we hope are a trusting human. Rover I thought was a company that valued our pets and their care. The lack of action on this matter with Rover tells me it’s just a business for them. Leslie B

Ich bin eine ehemalige Catinaflat-Sitterin die infolge Übernahme nun auf Rover ist. Ich kam sozusagen von einer App welche Kontakte vermittelte und auf Vertrauen basierte zu einem Konstrukt welches Dienstleistungsorientiert ist und alles überwacht / trackt und dadurch vieles komplizierter macht als notwendig. Das nimmt mir als Sitter extrem die Motivation und Freude am Job, bzw. Hobbie und entspricht nicht wirklich meinen Werten. Als Katzenbesitzerin wünsche ich mir vertrauensvolle Sitter mit Motivation und keine die nur des Geldes wegen eine Dienstleistung anbieten.

You don’t vet the people on your site. They write one thing and then talk to them it’s totally different. I have this experience!

Jon from Rover made taking care of our puppy while on vacation worry free. We were able to have extended time away from home knowing that our pup was well cared for. Perfect for us!

Emerson did a great job watching our pets when we were out for a couple weeks.

Brittany was great with my little girl!