Excellent
Based on 35,369 reviews
Rover.com | Pet Sitting4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Patsy H.
We had an emergency and had to go to Asante in grants Pass and I was up at midnight trying to make plans for the next day and Rover came through immediately. I found someone to take care of my deaf Cairn terrier during the day while I was at the hospital with my husband. Amy was awesome.
Manoj
Sitter we booked ditched us midway during the booking, mentally tortured the puppy, made all kind of reasons and issues with the puppy and also verbally/racially abused us and threatened to take our puppy back in less than 2 hours. We had to scramble to find different dog place on our own for the safety of our puppy. It took more than than 2 days for the puppy to come out of the traumatic experience she face with the sitter. Rover didn’t helped us at all during the experience and didn’t ensured safety/well being for our puppy even though they advertised 24/7 guarantee for everything so very very bad experience and probably never Rover again.
Reply from Rover.com | Pet SittingApr 20, 2026
Hi Manoj, we’re really sorry to hear about this experience. This is deeply concerning and not the level of care we expect for users on the platform. The safety and wellbeing of pets is our top priority, and situations like this are taken very seriously. Please contact our Trust and Safety team at (888) 727-1140 so we can review this further and take appropriate action. -Brittney
Tracy D.
My dogs have a really good time with Sally F. Her house is the only place I will bring my dogs for boarding. Her communication is wonderful, I get pictures and updates at least twice a day. If anything comes up I know about it instantly! I have total peace of mind.
The Real Cake B.
The service was safe and convenient. The app was easy to use.
Patricia
I love that they have a thorough screening process; it makes finding top-notch dog sitters so easy!
Heather K.
Exactly what a needed in a pinch-a reliable, trustworthy and excellent dog walker for my pooch!
Paula O.
The fact that I did not worry at all about my pup is a good sign she was in the right place. Loved the daily photos, too!
David
Sarah was wonderful, very professional and friendly. Sent us pictures and took really good care of our fur babies. We will definitely hire her next time we go on vacation!
