Excellent
Based on 35,369 reviews
Rover.com | Pet Sitting4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Cheryl
Rover was user friendly and we found a great dog sitter close to home. This was our first time using the service so we were nervous. The sitter sent us detailed, daily updates along with pictures so we had piece of mind knowing our precious girl was well cared for while we were on vacation. We will be using her again.
Damon R.
I have had some good experiences but had 2 bad ones and they have soured me forever on the app. My dog was bit one time due to the sitter's negligence and I recently had a sitter no call no show for 2 visits. She would not respond to my texts or calls and just didn't show up. I was out of state and had to scramble to find someone to cover. Thankfully my neighbor was in town and available to help but it was very inconvenient. But the worst part is dealing with Rover support if you have an issue. They just send these cookie cutter emails that say "resolve it with the sitter." Well. the sitter doesn't respond to any messages, how do you do that? I will likely not use them again and I will definitely not recommend to anyone. I would hate for them to have the same experience I have had.
Reply from Rover.com | Pet SittingMar 31, 2026
Hi Damon, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to make it right and meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Lexie
Pamela G.
Tisha took great care of my dog. She even walked her with her 2dogs, which she got along with well It was a stress free environment which is what Daisymae needed I will use her services again and highly recommend Tisha
Tina L T.
Two sitter first one cancel with in the first week second one could not get a hold of seems Rover was not paying her so she tired to get more money and I fired her and will need used Rover again you to vet you sitters better.
Reply from Rover.com | Pet SittingMar 31, 2026
Hi Tina, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Lexie
Martha L.
I had a great experience using Rover. The app was very easy to use, and the booking process was simple and quick. It made me feel comfortable and confident finding someone to take care of my dog, which can sometimes be stressful. I also liked being able to communicate easily and receive updates. Overall, it gave me peace of mind knowing my pet was in good hands. I would definitely use it again and recommend it to others.
Linda
Kellie was terrific. She bonded with our 3 year old cockapoo right away. You could tell because our Callie couldn’t stop wagging her tail. When we picked Callie up she was very happy. Kellie is a dog lover for sure! It was a very good experience.
Loida
Easy process
Gary M.
Eliza and her family took really good care of our dog. She sent pictures every day. We are very happy that we chose her. She will give your pet a lot love and attention.
