Excellent
Based on 35,369 reviews
Rover.com | Pet Sitting4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Alberto
Rover is great! Every time I've need to leave town I was able to set my dog up a sitter. I usually use the same 2 or 3 but if all they schedules are booked, it's easy to find another sitter. All have communicated well with me and all have sent me pics of my dog when I'm away.
Julie
I have had two excellent experiences using Rover to book drop-in visits with my cats when on vacation, and have just rebooked for a third trip. I love how easy the app makes it to get regular updates and photos.
jim
While I was able to find a great sitter for my dog, I had a lot of requests that were not responded to which was frustrating. Overall a good experience.
Reply from Rover.com | Pet SittingMar 24, 2026
Hi Jim, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Lexie
KELLY H.
10 out of 10 stars! We were so happy with our experience and our pups were too! Win win !’
Suzanne
I love Rover for my pet sitting needs. We travel a lot and the overnight stays as well as short notice travels are manageable with Rover. The sitters I have had are top notch, caring, pet loving individuals. What I appreciate most is that I can use Rover at both of my homes (in town and at the beach). They service most areas.
Angela L.
The actual sitting experience was great and once direct communication was established with the sitter, all questions and concerns were addressed. I took one star off because the website experience is a bit frustrating. Multiple choice options are inadequate and ultimately time-consuming ways to communicate needs for both the potential sitter and client. Also, emails from Rover unrelated to the actual sitting are too many.
Reply from Rover.com | Pet SittingMar 24, 2026
Hi Angela, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
Tracy
Christina was great! She provided me with updates and pictures that helped ease my nervousness. Would definitely recommend!
Arnold
Love the ease of requesting a walker. Very transparent about pricing and background checks and reviews. Love the capabilities in the app for walker to put notes and pictures. It was my first time using the service and will definitely use again.
