Excellent
Based on 35,369 reviews
Rover.com | Pet Sitting4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
a.seule
Justin did what I couldn't do. He took Homer running and walking. And Homer loved it. The walks have protected and improved his health. I am hopeful that we will make it through this difficult season and that Homer will take me walking when I recover from a knee injury.
Beverly B.
We had a really positive experience with Rover. The site made it easy to connect with a sitter and coordinate everything. Getting updates and photos during the stay helped us relax knowing our pets were well cared for.
Andreas
The first dog sitter (Owen) canceled on the day he was supposed to start watching my dogs, which put me in a horrible and stressful position of finding another dog sitter on extremely short notice. Fortunately I was able to find someone (Caitlin), who was available to watch my dogs while I was gone for four days. There has to be a severe consequence, like a financial penalty, if a dog sitter who accepted a booking cancels on such short notice.
Reply from Rover.com | Pet SittingMar 9, 2026
Hi Andreas, thank you for your feedback, and we’re sorry to hear that this has been your experience. We understand your frustration and want to support you the best way we can. Sitters on Rover have the freedom to customize their business and that includes choosing their cancellation policy. While we cannot override a sitter’s policy, you are more than welcome to ask the sitter directly for a full refund. If you need further assistance, our 24/7 Rover Support team is available at 888-453-7889. Please don't hesitate to reach out. -Lexie
Lenny B.
Very easy to find qualified care for your animals when traveling. Easy to navigate the app.
EK
We used Rover several times in the past 3 years. Each and every time we experienced very good to excellent service and will continue to use Rover in the future.
Ross
Would give more if it were easier to search for a particular person Maybe I don't know how.
Reply from Rover.com | Pet SittingMar 9, 2026
Hi Ross, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
kathleen
It was easy to find options in the area I live. Easy to contact a prospective pet care person to set up a meet & greet. The ease that the people listed on Rover are already vetted.
Cheryl M.
It was a no worry, thank you so much experience. Our Yorkie is our baby so we worry. The reviews as well as knowing the vetting process is helpful and reliable. I’m thankful for this app to navigate opportunities for our dog.
