Excellent
Based on 35,369 reviews
Rover.com | Pet Sitting4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Jerome
Kimberly was great with my two dogs. Pictures every day. Contacted me one day when it was raining at the time of her scheduled feeding and walking of the dogs to get my input on what to do and we were able to adjust the schedule to a mutually aggeable decision. Great experience for me and the dogs.
Kay
⭐️⭐️⭐️⭐️⭐️ Rover.com is my go-to for trusted care for my Golden Retriever, Ellie 🦮💕 The platform makes it so easy to find the right sitter, read real reviews, and book with confidence. Having the ability to chat with my chosen sitter and set up a meet and greet prior to booking was essential and helped me be introduced to my absolutely wonderful sitter! I loved receiving adorable photo updates throughout Ellie’s stay—she looked so happy, loved, and well cared for 🐾✨ Reliable, caring, and filled with true animal lovers, I highly recommend Rover to every pet parent! 💛🐶
RD
Very incompetent sitters, so called “star sitter” called me back within 20 minutes to take back my 3&5 months old puppies coz she can’t handle them, I contacted other sitters no one responded coz I put her real reviews how dirty n filthy her yard was, how she couldn’t handle my puppies, I think all these sitters are connected to each other that no one else responded me back, horrible service, i m glad I didn’t plan any trips yet it was all trial… I would never use n recommend sitters through the app.
Reply from Rover.com | Pet SittingNov 10, 2025
Hello, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Lexie
Donna
The sitter showed up, told us the dogs weren’t there when they were. They said that came later found my dogs in soiled crates.
Reply from Rover.com | Pet SittingNov 10, 2025
Hi Donna, we're sorry to hear that this was your experience, and we hope your dogs are recovering ok. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
Sandy
Bryana was absolutely wonderful! She was reliable and took care of my cats as though they were her own. She kept in touch, told me about the cats, and I never worried while she was looking after them. I can’t sing her praises enough.
Joseph
Erica was great. Everything happened as planned. It was a great experience.
Christine
A great transparent and easy to use service. Would definitely use again and again
Britt
Rover does a great job recruiting and finding great pet sitters. It is worth the cost. I love the model and report cards system.
