Excellent
Based on 425 reviews
SawBlade.com4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sawblade.com, based in Houston, Texas, is the internet's premier supplier of Band Saw Blades. We pride ourselves on offering the highest quality products and unparalleled service in the industry. With a comprehensive selection of Band Saw Blades and Parts, we're revolutionizing the way these essential tools are manufactured and distributed.All our blades are custom-welded, testament to our dedication to quality. We fully understand the time-sensitive nature of your professional and industrial projects, hence we ensure same-day shipping for all orders placed before 3 PM. Whether you're working on a home project or managing large-scale industrial operations, our commitment is to provide you with the most cost-effective, high-performance sawing solution.
SawBlade.com (sawblade.com) has 425 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
425 approved reviews, newest moderated first
Bruce G.
Great customer service. Quality and value of product - bandsaw guide upgrade kit - was excellent!
Reply from SawBlade.comMar 18, 2024
Thank you for your positive feedback! We're thrilled to hear you are satisfied with our Laguna bandsaw guide upgrade kit's quality.
Dutch W.
Sawblade.com is, in my humble opinion, the best source of blades. The configurator leaves no doubt to what you are buying and the timeliness of the order fulfillment is excellent. I trust them for all my needs and refer them at every opportunity.
Reply from SawBlade.comMar 18, 2024
Thanks for making us your preferred choice for bandsaw blades and for recommending us!
Randall A.
I purchased the upper and lower blade guide set for my Ridgid bandsaw. Although easy to install, some written instructions would be nice. The bolts for the lower guide are much too long. All and all, I'm very pleased with my purchase and look forward to getting many more years of use from my saw.
Reply from SawBlade.comMar 18, 2024
Thank you for sharing your positive feedback. We will work on instruction guides and investigate the lower guide bolts issue.
Iron City Contracting L.
Great service. Great products. Easy to use website. Fast shipping. Almost seems too good to be true! Will continue to buy from these great folks!
Reply from SawBlade.comMar 18, 2024
Thank you for the support. Looking forward to serving you again!
Josh H.
The customer service is no help, I feel like all they are doing is giving me the runaround. Sawblade.com send me two lasers that didn't work and all I want is a waybill so I can send them back and get my money back. It's been nothing but a nightmare and I don't think I am going to get the money back.
Reply from SawBlade.comMay 15, 2024
Dear Joshwa, We apologize for the inconvenience you've experienced. While our policy requires confirmation from the manufacturer before accepting returns on electrical parts, we made an exception and sent a replacement part directly from the manufacturer, which also failed. We have repeatedly requested that you contact the manufacturer, Hydmech, to resolve the issue and provide us with the necessary details to proceed with your return. Unfortunately, without this information, we are unable to process your refund. Please contact Hydmech directly to resolve the issue and provide us with their confirmation so we can proceed with your return and refund. Sincerely, Sawblade.com Customer Service
Jeff M.
Decided to try some new blades for my Woodmizer LT15 wide bandsaw mill. Wish I would have come across these other reviews first. First blade out of the box, broke at the weld maybe 20 board feet.(I have never broke a new blade before) 2nd and 3rd blades out of the box were to long for my mill. 4 and 5 wandered so bat in the cut it looked like a bad day on the ocean. My recommendations is you dont waste ur money!!
Reply from SawBlade.comApr 3, 2024
We’re sorry to hear about the issues you encountered with our resaw blades. Unfortunately your experience did not match the high standards we set for our products. Despite the order being beyond the warranty period, we have processed a full refund as of March 13th, to make things right. We value your feedback and we are revisiting our quality control processes to prevent such incidents in the future. We deeply appreciate your patience and hope to have the opportunity to better serve you in the future.
Sherman M.
I placed an order for a sawblade (first time doing it I ordered something wonky) and I got a call from the company checking to make sure I ordered the right thing. Then I got connected to someone in sales who was asked me what I was using it for and he recommended what I needed. Both were completely professional and patient the whole time. I'm so glad I didn't try to purchase this through Amazon.
Reply from SawBlade.comFeb 5, 2024
Thank you for sharing your experience! We're glad we could assist in selecting the perfect blade for you. We look forward to assisting you again in the future.
Skillet
I ordered sawmill blades last November. Paid with PayPal.After taking my $ they sent a message saying they are out of stock I asked them to let me know when they are back in stock. I called them a week ago and they said they would ship right out. Also I never refunded from November so this was a suprise. A week later and still no blades. Customer resolution center was rude and of no help. I said I expected them to be here because they claim to ship in one day. He told me it is 24 buisness hours, so three days, not next day shipping as claimed. These asshats have had my money for over two months and I have nothing but a mill with no blades. DO NOT BUY FROM SAWBLADE.COM!!
Reply from SawBlade.comMay 15, 2024
Dear Mark, We apologize for the inconvenience. Here’s what happened: In November, your order was delayed, you were informed that the blades were out of stock and asked to cancel the order. In January, you requested to reverse the cancellation. We informed you that your refund had been processed, and you were offered a new order with expedited shipping, which you declined. As a goodwill gesture, we have sent you two replacement blades at no cost. Thank you for your patience and understanding. Sincerely, Sawblade.com Customer Service
