Average
Based on 402 reviews
ScentBox, Inc.3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SCENT BOX is an affordable monthly designer perfume subscription box. A fun way for members to seek out and sample wonderful new designer fragrances each and every month. Receive a month's supply of perfume, cologne, skincare or home fragrance products for a low monthly fee.Every month choose from over 850 designer fragrances, delivered right to your door in our signature keepsake box. More than just perfume. Over 200 other Full-Size fragrance products such as bath & body, candles, skincare, CBD and more. Enjoy awesome new fragrances every month. Expand your fragrance collection at a fraction of the cost.
ScentBox, Inc. (scentbox.com) has 402 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
402 approved reviews, newest moderated first
Caitlyn P.
I freaking love this company. I have been a customer since 2021. I have never had an issue. The couple of times USPS has messed up they would resend no problem. They answer their emails quickly and super nice!!! The best company with the best selection of high end fragrances so I can live my bougie life!! The competitor can’t even come close!!! More than happy to give them all my money!!!!
Amber R.
Always happy, and even happier when I get to redeem my scent bucks for free perfumes.
Heather C.
Perfect size for purse or pocket
Candace F.
There is no doubt in my mind that the perfumes are authentic, shipping takes about two weeks from the time payment goes through. It is more expensive for Canadians (A premium is costing me about $35.00 a month) but the fragrances are way more than a 30 day supply if you aren't drowning yourself in perfume lol. It is a good opportunity to try different fragrances out without going to your local Sephora and bugging the staff for samples lol
Billy I.
I have ordered from Scentbox multiple times and never had an issue with getting my fragrance. My fragrances arrived quickly and you can get a discounted subscription if you cancel and come back to them later.
Adam
I signed up trying to get Creed aventus edp. Unfortunately, I chose the standard option and not the platinum. I was unable to upgrade it. The only option was to send them an email requesting a change. I emailed them immediately. I just got a response telling me they're sending me their monthly cologne because I missed the cutoff date to change the subscription. So now I'm unable to get the Creed unless I subscribe for another month. I don't value this company.
Jennifer J.
I love the way I smell plus it’s affordable for my budget. I will definitely recommend this to anyone.
Michelle
Constant supply issues without warning. I used to LOVE this company! They weren't perfect, but the customer service was good and they were incredibly communicative. The last 6 months have been a living he&& for a perfume obsessed person like myself. He&& in that 1) they no longer ship/receive within the date frame they say or post online 2) regularly out of items but yet they are still listed on the site 3) and most recently, takes more than 1 try to reach someone to inquire about a paid for order that has not been received. Although I have gone back and forth with canceling my monthly and then restarting when they restock, I still went to them first for purchasing one-time buys. I kept giving these guys a chance but I don't think they really care about the business anymore so I will have to take my business elsewhere.
