Reply from SchengenFlightReservationVisa.comOct 15, 2026
Dear Clement,
We're sorry to hear about your disappointing experience and understand your frustration, particularly regarding the reservation verification issues and additional expenses you described.
We would like to clarify that SFRV Travels provides flight reservation documentation specifically for visa application purposes. Our reservations are offered with validity of up to 14 days, subject to airline-specific policies and reservation conditions.
Airline verification procedures can vary significantly. Some airlines allow reservations to be verified through their official websites, others through mobile applications, while certain airlines restrict public verification of reservations that have not been converted into fully paid tickets.
However, we understand your particular concern regarding the reservation reportedly becoming unavailable after just one day. We take such concerns seriously and would welcome the opportunity to review the reservation history, validity period, and previous communication with our support team.
Our customer support operates 24/7, 365 days a year, and we strive to assist customers with verification concerns, technical explanations, and replacement documentation where appropriate.
We kindly invite you to reply to your original booking email so our team can investigate your case further and determine what assistance may be available.
We value transparency, customer satisfaction, and the trust our customers place in our services. Your feedback is important to us, and we appreciate the opportunity to address these concerns.
Warm regards,
Ryan Mitchell
Customer Support Team
SFRV Travels
