Reply from SchengenFlightReservationVisa.comOct 15, 2026
Dear Chavin,
We're genuinely sorry to hear about the difficulties you experienced during your visa application process. We understand how frustrating and stressful it can be when travel documentation is questioned or not accepted at a visa application center.
We would like to clarify that SFRV Travels provides flight reservations, hotel reservations, and other supporting travel documentation intended for visa applications. However, acceptance requirements may vary between visa application centers, embassies, and consulates, and final decisions regarding documentation remain with the respective authorities.
Regarding your specific experience, we take your concerns seriously and would like to investigate exactly what happened. In particular, we would appreciate knowing which documents were rejected and whether the visa application center provided a specific reason for their rejection.
We kindly encourage you to reply directly to the original email through which your documents were delivered, including any relevant feedback or rejection notice from the visa application center. This will allow our technical support team to review the reservation details, investigate the issue, and determine what corrective assistance may be appropriate.
Our customer support team operates 24/7, 365 days a year, and we aim to respond to customer inquiries as promptly as possible.
We value every customer's experience and remain committed to providing transparent, professional, and dependable travel documentation services.
Warm regards,
Ryan Mitchell
Customer Support Team
SFRV Travels