ScispaceReviews of scispace.com

your agent consume a lot of credits even on simple research and searching work, you are one of the expensive writing tools

I joined the SciSpace affiliate program and successfully generated $79.08 in commissions by bringing in genuine, paying customers. I promoted them through a legitimate YouTube tutorial and a comprehensive SEO article on my software review website. However, when it was time to withdraw my earnings, they suddenly disabled my account and refused to pay the $79.08 I had already earned. Their excuse? They claimed that my website is a "general software review site" and therefore doesn't align with their guidelines. This is a completely unreasonable excuse to deny a payout after the sales were already made and the customers had paid. If you are an affiliate marketer, I strongly advise you to AVOID promoting SciSpace. They will gladly take the paying customers you bring them, but they will find any excuse to void your commissions and block your account. Save your time and effort for companies that actually value their partners.

I used SciSpace for my research and subscribed to a one-month plan because I needed it temporarily. The problem is that, to my surprise, I was automatically charged for the following month even though I didn't want to continue the subscription. I understand that automatic renewal might be included in the terms and conditions, but I think this information should be much clearer and more visible at the time of subscription, and above all, a reminder before renewal would be a much more transparent practice. The service can be useful for scientific research, but this billing experience has really disappointed me. A one-month subscription should be clearly presented as automatically renewable, without the user having to search for this information in the terms and conditions. I hope SciSpace will improve the transparency of its subscription system.

I am extremely disappointed with my experience with SciSpace. They processed an automatic subscription renewal without sending a single invoice, receipt, or email notification. Because of this complete lack of communication, I had absolutely no idea the renewal happened until I saw the charge on my monthly credit card statement weeks later. When I immediately contacted support, they canceled future billing but point-blank refused to issue a refund (not even a prorated one). They cited that I had missed their strict 24-hour standard refund window and a 7-day exception period. It is entirely unfair to hold customers to a 7-day limit when you do not notify them that a charge has occurred. Proceed with caution—you will get zero flexibility here if you miss a charge they never told you about.

AWFUL I spent 3 hours and over 3000 credits and got nothing in return. The support told me I should restart in a new window to finish my task and not to waste credits. I wasted 3 hours, and I got nothing back. It is a bad Ai, chatgpt is better.

Scam: $144 "Annual" plan Blocked in 15 Days. Then They "Found" $51.54 After I Threatened a Review. I bought the SciSpace Advanced Annual Plan for $144 on February 26, 2026. By March 13, 2026 - only 15 days later, my account was blocked with a message saying I "exhausted my credits." I emailed support. They ignored the fact that it was an ANNUAL plan and started talking about "7-day refunds" and "monthly renewals" which I never signed up for. They also removed my app history. After I warned them that I would file a chargeback and post this review, something shady happened: They emailed me saying I now have a $51.54 balance in my account. But here is the catch: They still refuse to give me access. To "use" that $51.54, I have to PAY for another new subscription first. So I'd be paying them again to access money I already paid. This proves 2 things: 1. My plan was NOT exhausted. They can turn access on/off whenever they want. 2. This is a bait-and-switch. Sell "Annual," deliver 2 weeks, then lock you until you pay again. They even deleted my payment history from the app. I only have my bank statement and emails as proof. Do NOT buy the "Annual" plan. You will pay $144 and get blocked in weeks. I have filed a chargeback with my bank for "Services NOT Delivered." AVOID SCISPACE.

As a researcher, I highly advise against using SciSpace. While their marketing team is aggressively persistent when pushing you to upgrade, their customer support completely vanishes the moment a billing crisis occurs. SciSpace’s subscription models are filled with non-transparent traps designed to confiscate your money: The Credit Reset Trap: Any unused credits in monthly plans do NOT roll over; they are systematically wiped clean at the end of each billing cycle. The Misleading Plan Conversion: If you attempt to purchase add-on credits while on an annual plan, the system will covertly terminate and overwrite your remaining pre-paid annual subscription, absorbing its monetary value without any explicit or visible warning. Account Confiscation: If a monthly renewal fails for any minor issue, the system immediately drops your account to "Basic" and resets your balance to zero, illegally erasing over 1,000+ credits that were fully paid for with hard-earned money. When these system discrepancies occur, their live support offers zero help, ignores queries, or hides behind automated, unhelpful responses. To fellow researchers and academics: do not waste your funding or time on a platform with such low integrity. There are now plenty of alternative AI tools on the market that offer far more stable, transparent, and high-trust services. Avoid SciSpace until they fix their predatory billing logic and respect their paying users.

I ahve been double billed by Scispace. A yearly fee and monthly. There is no where to get all your receipts for services billed and no platform to get in touch with their customer service.