Cynthia M.
Helpfulness
The lady to whom I spoke (unfortunately I don't remember her name, except it started with a G) was very helpful and polite.
Great
Based on 41 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Scout & Cellar is listed under Beer & Wine in Celina, Texas.
Scout & Cellar (scoutandcellar.com) has 41 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
41 approved reviews, newest moderated first
Cynthia M.
The lady to whom I spoke (unfortunately I don't remember her name, except it started with a G) was very helpful and polite.
Teri
Aileen was great helping me with an address change for a shipment. Thank you!
Courtney P.
I cancelled my membership almost a year ago. In the middle of the night, I received an email saying I ordered one bottle and it will be shipped to me soon. They don’t have my current payment information. When I talked to the online chat bot, it said all active members are being moved to a different platform so I have to reactivate my account. I don’t have an account anymore, this is a scam. I’m pretty sure they want me to reactivate my account, in hopes I will go through with the wine purchase I didn’t sign up for. This is a very pathetic way to get sales. I like the wine, but I won’t be purchasing in the future due to this.
Gail S.
Jonel was SO patient and thorough in helping me with navigating to the new platform (which is so AWESOME, btw!) Such a pleasure to have this experience IN ADDITION to yummy, wonderful wine!
Kim H.
New system hiccups resolved quickly In trying to activate my account in the new shopping storefront, I ran into some shipping issues. I called, and within a few minutes, customer service had my order confirmed and hopefully on its way soon. I love that they ship in the summer.
Andi M.
In trying to activate my account in the new shopping storefront, I ran into some shipping issues. I called, and within a few minutes, customer service had my order confirmed and hopefully on its way soon. I love that they ship in the summer.
Btchyburnette
I love how this brand tests every batch! I don’t need to worry about pesticides or too much sulfites when I’m drinking on Friday night with husband…no headaches with this brand.
Erica C.
I’m not big on wine but I do enjoy an occasional drink. Having a membership saves me the trip to the store and I always have a bottle to share with guest or when I attend an event. But my go to would be wilderness road I can drink it straight or substitute it for vodka. I have food intolerances and it is such a piece of mined to know exactly what’s in my drinks.