Great
Based on 343 reviews
Secrid4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Secrid, we reimagine daily essentials into high-quality pocketwear. As a B Corp, we aim to use design as a force for good, supporting our communities and producing locally. The wallet in your pocket, for example, was assembled at sheltered workshops in Holland. So, when you carry our pocketwear, you’re making a difference. A better world starts in your pocket.We focus on providing an impeccable experience and ensuring the extended lifetime of our wallets. Have a question or repair request? Please get in touch via secrid.com/contact.
Secrid (secrid.com) has 343 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
343 approved reviews, newest moderated first
gianni B.
comprato un portafoglio, dopo un mese sono venuti a galla difetti di pellame. comunicato con il servizio clienti mi hanno spedito un'altro portafoglio ma di materiale diverso, senza farmi pagare neanche le spese di spedizione. azienda molto seria che ci tiene alla clientela
Beit S.
I bought a Secrid Slimwallet with the expectation of durability and premium quality. Within a short period of normal use, the leather started peeling badly – despite the fact that I only carried it in my pocket or bag, never exposed to water or harsh conditions. I contacted Secrid, provided photos and proof of purchase, and explained that the issue clearly looked like a material defect. Unfortunately, their so-called “specialists” dismissed the problem and claimed it was not a production error. No solution, no repair, no replacement – just a polite but useless email. For a brand that positions itself as premium, this is unacceptable. A wallet in this price range should last years, not start falling apart after light, careful use. Instead of standing behind their product and valuing customer trust, Secrid has chosen to hide behind excuses. I will never buy from Secrid again, and I would strongly advise others to think twice before spending money on what appears to be overpriced, low-quality leather products backed by unhelpful customer service. Update: We received a new wallet, guidance on which to pick for our need. Returned the old one and the service was good and fast.
Reply from SecridSep 15, 2025
Thank you for sharing your feedback. We’re truly sorry to hear that your experience with your wallet did not meet your expectations. This is not the quality or level of service we aim to provide, and we completely understand your frustration. We would very much like the chance to review the situation and find a suitable solution for you. Please feel free to reach out to us at [email protected] so we can look into this further and assist you directly. Your feedback is extremely valuable to us, and we are committed to continuously improving both our products and our customer service. Kind regards, The Secrid Customer Care Team
Tim van de V.
This is a well-made, elegant, and highly functional wallet! Friends have begun asking me where they migh get one (of course, I told them!)
AG
Bonjour Ce produit est sympa, je l'ai un peu modifié mais c'est pas parfait, mais nettement super !! - négatif : le coin billet est nul (donc je l'ai supprimé) - positif : le reste est sympa et très fonctionnel, j'ai amélioré personnellement ce produit en ajoutant une sécurité mais le range billet reste à définir) J'ai 82 ans ce produit me convient même avec cette imperfection. cordialement
Landon V.
Worth the price!
Hayden Y.
Perfect mechanism, shipment really fast and even with the engraving option ! Also the packaging was nice, I'm really happy for now ^^
pascal troc azur L.
beau produit, efficace, bien pensé
Tobias
Must Have. Everyone i know switched to secrid, high quality, made in europe...what more to ask for. I hate switching my wallet and having one that is reliable is a must have. Those things last basicly forever. Some collegues have them for like 10 years+ and they still work perfectly. 10/10 would recommend
