Excellent
Based on 609 reviews
Self Storage 14.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
Farhan
Professional & very helpful staff. Clean facility. Conveniently located off of highway 101 in San Francisco. Reasonably priced.
Reply from Self Storage 1Feb 25, 2019
Farthan, what an awesome review! We are always happy to hear about our tenant’s positive feedback. We thank you for being a long-time customer.
James H.
Excellent high-end facility. The security, cleanliness, safety and size of units met all my requirements and even went above. They had great customer service, easy accessibility to all amenities the building offered, and they were very accommodating at all times. This storage facility is an absolute 5 star!
Reply from Self Storage 1Feb 7, 2019
Thank you James for your kind words. As a team we strive to make things easy and smooth for you.
TIM
Excellent experience. Super clean facility. With storage facilities, I always worry about water leaks and pests. Absolutely zero issue here. Excellent security. Super friendly staff. Easy access. Great parking. Highly recommend all around !
Reply from Self Storage 1Feb 25, 2019
Hi Tim, it was so kind of you to share with us about your experience. We thrive in keeping our facility well-kept and providing our customers with exceptional service. Thank you for your awesome review.
Maria
Best Storage Facility in town! They always greet you with a smile and have Great Customer Service. They were very accommodating and with that made our move that much easier. Facility has excellent security and very clean! Much deserved 5 Stars. Keep up the good work.
Yuri P.
I do not recommend this place to anyone they are a liar, the prices they put when you have your unit at 3 or 4 months they will raise the rent to whatever they want; and they will control the days and time outside the established time to enter and leave this place. In this place the client is not right and they are liars, so I do not recommend this place to anyone
AG
Great experience-helpful staff. I felt like my stuff was safe. The process to close my account and unit was smooth and the staff was amazing!
Estefania
Paul and the team make the self storage experience seamless. We have used this wonderful facility on two separate occasions and can't be more happy with both the staff and facility. It is easy to access, exceptionally clean and secure. We recommend Self Storage 1 to all our friends.
Reply from Self Storage 1Jan 4, 2019
Estefania, we really appreciate you sharing all the wonderful things you experienced. Thank you so much for taking the time to write this detailed and thoughtful review.
ORLANDO
Over all great place. Staff always welcoming and ready to provide top quality service. Property clean and very well maintained. Great prices I myself have stored there twice. Diffentley will return thanks Self Storage 1....
Reply from Self Storage 1Jan 4, 2019
Hi Orlando, it was a pleasure assisting you again with your storage needs. We like to thank you for choosing us and welcome you back.
