Excellent
Based on 609 reviews
Self Storage 14.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
BR
great treatment with little to no complications
Reply from Self Storage 1Jan 4, 2019
Thank you BR for your awesome review, we take pride in providing superior service and we are happy we were able to assist you with your move.
BRENT
Nobody needs to keep what we do, but if you MUST resort to storage, this venue is clean, the staff is impeccable, the facility accommodating, and the customer service is above superb. I highly recommend!
Reply from Self Storage 1Jan 4, 2019
Thanks for the great review, Brent. It was a pleasure assisting you during the process. We truly appreciate you taking the time to write this very thoughtful review.
Emily
I was moving in 5 days, after visiting 4 different storage facilities near my home I found Self Storage 1. The Store Manager Jamela showed me several units, provided tips on cost savings and went the extra mile to get me setup in my own unit. This was the nicest, cleanest and well run storage facility I have ever seen! Did I mention best prices? Yes best prices around!
J S.
Very clean, safe, nice sized units. High-end facility. Indoor parking, great staff. Easy access to units and restrooms.
Customer
Rented space for 2.5 years. This place is GREAT! Made changes in budget, so I moved everything out; BUT the quality of storage was worth my time there. Great security (limiting access hours; make sure you exit in time!), convenient moving carts stored in orderly manner, climate-controlled space (my VHS tapes survived perfectly fine!), cleanliness (shiny clean bathroom sink; always clean hallways; lights always working), fun music piped in (that I inevitably sang along with!), and conscientiousness of staff: manager Isela, asst. mgr Sonia, and Robert. Always responsive, helpful, courteous, and willing to work with you. If it didn't cost anything to rent, I'd keep stuff there way longer. LOL. Thanks, Team, for taking GREAT care of my stuff over the years!
Haley L.
I love this place. I would pick to use Self Storage 1 over and over again. The employees are friendly professional and always seem happy to help or answer questions. Everything is clean and easily accessible, even the bathrooms and dumpsters! Great place to have a storage unit.
Amy H.
I highly recommend storing at Self Storage 1 on Richmond in Houston, Texas. I have been a client there for many years. Abel (the manager) and his assistant are very helpful, professional, responsible and caring. Both of those team members are assets to the overall organization. They are the main reason I continue to do business and store my belongings there. I recommend them and this facility without reservation.
Pou
Always good team
