Bad
Based on 826 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Send flowers online with same day delivery service in the United States! Sending flowers today is cheap and affordable. Free delivery and coupons available.
Send Flowers (sendflowers.com) has 826 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
826 approved reviews, newest moderated first
PAT
Plant wasn't delivered to funeral home. Contacted Send Flowers to have plant delivered next day at the recipient's home. Again, plant wasn't delivered. I contacted Send Flowers about a refund which they weren't going to give me the full amount until I threaten to go to BBB. I ordered from a different company. Pat
Angelina H.
I ordered a premium pink goddess bouquet for a little over $70. When it arrived, the bouquet was not as advertised. It had significantly less flowers than the premium, deluxe, and regular bouquets shown online. When trying to contact them via email, I got no response. I called the customer service to speak to a representative that was not willing to give anything other than a 20% coupon on my next purchase. I am disappointed in their services, this company is sketchy. Please spend your money elsewhere.
Anonymous
This company is unreliable and dishonest. I am having problems with my wife and I ordered her a bouquet for her birthday which was not delivered on her birthday, even though I got a confirmation email saying it was delivered. It was so awkward and embarrassing having to ask her if she got the flowers and for her to then respond and say she didn’t, even though I got an email confirmation saying she did. Upon calling customer service I was advised an attempt was made to deliver but the recipient was unavailable. THEN WHY DIDN’T THE NOTIFICATION EMAIL SAY THAT?!!!! Completely unreliable and bogus service!
Joy
Buyer beware! Do NOT use SendFlowers.com. I found out the hard way that not all online FTD type flower deliveries are the same. I ordered a specific get well bouquet with a teddy bear and red/white hospital cross and a small get well balloon (which I paid extra for). The bouquet they sent was a generic bouquet with no bear, no balloon. It was $97 in total with tax & delivery and when I contacted them about the discrepancy in the product they delivered, I received 2 responses in LESS than 1 minute, one saying someone would respond in 24 hours and immediately an email telling me they were issuing a $16.97 refund. That was WAY too fast which just tells me they automatically issue a standard refund amount to anyone who complains. Not good enough...they need to do WAY better.
Melissa L.
I order balloons and I paid for same day delivery. It came the next day and missed my grandson birthday
Julianne
My friend loved the flowers I sent her- she has now sent me three messages thanking me! A week later and the bouquet still looks fresh and beautiful.
Jane Perry B.
Great job!! All the items I ordered were excellent, arrived on time and made grand daughter happy!
Roslyn M.
The recipient loved the balloons..Hassler free
