Paul O.
Samsung replace the phone that was not…
Samsung replace the phone that was not functioning well
Reply from ServifyMay 20, 2026
It's always good to see customers happy! Thank you for the feedback.

Great
Based on 703 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Servify (servify.tech) has 703 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 535 reviews with 5 stars · Clear filters
Paul O.
Samsung replace the phone that was not functioning well
Reply from ServifyMay 20, 2026
It's always good to see customers happy! Thank you for the feedback.
Fasham K.
Fast,Efficient and professionalism
Reply from ServifyMay 20, 2026
It's always good to see customers happy! Thank you for the feedback.
Angel R.
Great experience overall, really glad they explained everything that was fixed on my phone.
Reply from ServifyMay 20, 2026
It's always good to see customers happy! Thank you for the feedback.
John F T.
Prompt service
Reply from ServifyMay 20, 2026
It's always good to see customers happy! Thank you for the feedback.
David
The staff at the service center was extremely friendly and professional. They explained what was wrong with the phone, and clearly explained the steps they took to fix it. While they could have just replaced the one broken component, their troubleshooting identified additional issues, which resulted in them needing to replace additional components. Highly satisfied!
Reply from ServifyMay 20, 2026
It's always good to see customers happy! Thank you for the feedback.
Thomas Van P.
The claims process was streamline and customer service was very helpful. We received a replacement phone the next day which was really nice. Overall my experience was great!
Reply from ServifyMay 20, 2026
It's always good to see customers happy! Thank you for the feedback.
Paul
Smooth experience; replacement phone received within 48 hours. The site to do so was a little wonky and frustrating in terms of uploading the police report (would only allow a jpg and one page) which could be hard for a digital native, but everything was great aside from that
Reply from ServifyMay 16, 2026
Thank you for your feedback
Marco Giron R.
They fixed my phone very fast, it had some charging issues, thank your
Reply from ServifyMay 16, 2026
It's always good to see customers happy! Thank you for the feedback.