Average
Based on 554 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Shineful, where your passions are transformed into tangible treasures. Specializing in print-on-demand creations, we cater to enthusiasts of all stripes—from hobbyists to professionals, and everyone cherishing family bonds. Our carefully curated collection includes bespoke apparel, unique home decor, and personalized accessories, each designed to celebrate your individual journey. With Shineful, you're not just buying a product; you're crafting a piece of your story. Dive into a world where every item is a canvas for your interests and identities, meticulously brought to life with the utmost care and quality. Discover Shineful—where your world is our blueprint.
Shineful (shineful.net) has 554 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 33 reviews with 2 stars · Clear filters
customer
It was not the quality I expected.
Reply from ShinefulFeb 2, 2026
Hi there, We’re very sorry to hear that the quality did not meet your expectations. This is not the experience we want our customers to have. Our team has reached out via email to better understand the issue and offer support. Please check your inbox so we can assist you further and make things right. Best regards,
Darlynn R.
It took quite a while to receive the order. I gave the purse and wallet to my friend today, several days after her birthday. While looking at the purse and wallet, we noticed the zippers do not operate smoothly, get stuck and needed manipulation to open and close. The wallet has a "sticky" spot on the side, and the purse does not have a shoulder strap, even though it has rings to attach one. Not overly impressed, unfortunately. Especially for what I paid. And this was a gift.
Reply from ShinefulJul 25, 2025
Hi Darlynn Reesey, We’re truly sorry to hear your experience fell short, especially when it was meant to be a birthday gift. We apologize for the delay and the issues you encountered with the zippers and sticky spots. We’ve already sent you an email to follow up and support you further — please kindly check your inbox when you have a moment. Best regards,
Gloria R.
Orders take way to long to arrive
Reply from ShinefulJun 18, 2025
Hi Gloria, We're truly sorry for the long wait — that’s never the experience we want for our customers. The shipping delay was unexpected and has since been addressed. Orders now ship out much faster, so this shouldn’t be an issue going forward. Please check your email for a thank-you code we’ve sent as a small token of our appreciation for your patience and support. Best regards 💛
Martin H.
Not what I expected
Reply from ShinefulJun 9, 2025
Hi Martin, We're truly sorry to hear that the bag wasn’t what you expected. We’ve sent you an email to better understand what went wrong and to support you further — please kindly check your inbox. Your feedback is important to us, and we’ll do our best to assist from here. Best regards,
Boise G.
The photo made it look like the dogs would be in metal. I was disappointed that they are cardboard. Also, it took quite a while from order to delivery. For the price, I am disappointed.
Reply from ShinefulJun 9, 2025
Hi Boise, We're truly sorry to hear the product didn’t meet your expectations and for the wait time. We’ve sent you an email to better support you — please kindly check your inbox. Your satisfaction is very important to us, and we’d love the chance to resolve this for you. Best regards,
Edward
The key chain figure can not be used as it was hung up over night by the key hook and this morning the figurine was lying on the floor as the area where the chain connects broke off. This is like throwing money away! My email address is blocked by your app and the order # is #Shineful-1146628. Shineful Gift For Mother's Day - Personalized Mom/Nana With Kids Acrylic Keychain Number Of Kids: 2 Mom Skin: 1 Mom's Hair Color: Black Black: 11 Mom Top: 11 Mom Bottom: 1 Enter Mom Name: Debbie Kid Gender #1: Boy Kid Skin Color #1: 1 Boy Hair #1: Blonde Blonde: 1 Boy Top 1: 8 Boy Bottom 1: 4 Enter Kid Name #1: Matthew Kid Gender #2: Boy Kid Skin #2: 1 Boy Hair #2: Brown Boy Top #2: 8 Boy Bottom #2: 1 Enter Kid Name #2: David $22.95
Reply from ShinefulJun 6, 2025
Hi Edward, We’re truly sorry to hear about your experience with the keychain, and we completely understand how disappointing that must be. 💔 To help make things right, could you please share your *order number*, or the *email address/shipping name* used when placing the order? Once we have that, we’ll reach out directly to assist you and resolve the issue as quickly as possible. Thank you for bringing this to our attention — we appreciate the opportunity to make it right. Best regards, P.S: We've sent an email to support you further. Please check your email to get assistance. Regards,
Cheryl H.
The design is much less impressive than the original image presented. I am disappointed with the quality.
Reply from ShinefulMar 3, 2025
Dear valued customer, We’re sorry to hear that the design did not meet your expectations. Our product images are carefully presented to reflect the actual design, though variations in color and appearance may occur due to lighting and display settings. We truly value your feedback and would love to make things right. Please let us know more about your concerns, and we’ll do our best to assist you by emailing us at [email protected]
Greg D.
Very disappointed that there were no instructions or the velcro strips were labeled. My son pulled the velcro strips apart and have 6 strips where velcro does not connect so I'll have to go buy new velcro to attach. In addition after receipt you came out with buy one get one free. Very disappointed.
Reply from ShinefulDec 16, 2024
Dear Valued Customer, We are truly sorry to hear about the issues you've encountered with the velcro strips and the lack of instructions. We understand how frustrating this must be, and we appreciate you bringing it to our attention. To assist you further, we’ve reached out to send you the installation instructions for the banner. We will also work on resolving the velcro strip issue, and if needed, we’re happy to offer a solution for replacement strips. Regarding the Buy One, Get One Free offer, we apologize for any confusion. Unfortunately, promotions are applied based on the timing of the order, but we’ll make sure to keep you updated about future offers. Thank you for your understanding, and please let us know if there's anything else we can do to make this right for you!
