Susan
They were professional and prompt
They were professional and prompt
Reply from Ship Smart Inc.Sep 10, 2019
Great to hear Susan. Thanks for the business.
Excellent
Based on 759 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
759 approved reviews, newest moderated first
Susan
They were professional and prompt
Reply from Ship Smart Inc.Sep 10, 2019
Great to hear Susan. Thanks for the business.
Peter R.
remarkable packaging system for fragile items. also appreciate the number of times I received communication with regard to all aspects of the shipment from quotations, shipment status and an accurately detailed delivery. thank you for a spectacular service experience
Reply from Ship Smart Inc.Sep 10, 2019
Hi Peter, thanks for your review, we are always working to improve all these aspects of our service, so it's great to hear your feedback.
John
Superior service, reliability & pricing. Start to finish professional service.
Reply from Ship Smart Inc.Sep 10, 2019
Hi John, thanks for sharing.
Tedee
Very good experience all around😊
Reply from Ship Smart Inc.Sep 10, 2019
Thanks Tedee, we appreciate your business and your feedback. :)
Jean
They were very thorough and courteous! The delivery and loading were great and I was very pleased!
Reply from Ship Smart Inc.Sep 10, 2019
Hi Jean, glad you are pleased with our service. We appreciate it.
Christyne
Packets were polite and professional. Delivery arrived in a timely manner and in perfect condition as the packing was amazing!
Reply from Ship Smart Inc.Sep 10, 2019
Hi Christine, we appreciate the review and your business.
Lauri
This was the answer to all my worries!! I didn’t have to go to get my stuff!! It all arrived very fast and in great condition!!
Reply from Ship Smart Inc.Sep 10, 2019
Hi Laurie, stress-free and simple small moves is our aim.
Karen
Excellent communication, respectful of our furniture and great job packing us up. First rate from beginning to end.
Reply from Ship Smart Inc.Sep 10, 2019
Hi Karen, thank you for your review on our service.