Shopper ApprovedReviews of shopperapproved.com

a lot of the reviews seem to be about the company who uses Shopper Approved and not the actual company. So why are ppl not bashing those individuals companies for there bad service. As far as i see any review company can try and manipulate the system in some way shape or form, but if they are Google partners then they have to abide by the rules. Therefore its the company who uses the services that are really at fault. Yelp for example filters the reviews to make companies look good or bad if you pay or not. As far i see if they have multiple review platforms that's a good sign vs. just one. Otherwise we live in a world were ppl will rate you negative if the post office messes up and does not deliver your package, even though it has nothing to do with the company they purchased the product from. I see a response for almost every negative response, which says they are obviously doing there part. I kinda think ppl are not sure how reviews work and don't bother to read very well. Hopefully everyone does there own research and at lease give it a try. They are the only review company that wont lock you into a contract and they give you the balance of any unused time. I don't know about you, but they don't trap you in a deal you cant get out of, and they have thousands of customers.... so they must be with them for a reason. I would test the service thru the free trial before believing anything. After all it is the internet!

I have had Shopper Approve for years and now I am building a new website and my new web team says Shopper Approved is old and there are better ways to deal with customer reviews. I now want to cancel my service and have tried by calling 8 times and it does not matter what time you call you can never get anyone. I also tried and used their contact us link to say I want to cancel and still have not heard form anyone. My gut might be off but I do not have a good feel about any company that takes your money so easily but you cannot contact them or speak to anyone.

DON'T BE TRICKED, there is no actual way for the public to leave reviews for companies through this platform. So in a sense, the company controls which reviews they want to post, but it looks official since its through "shopper approved" I recently made a decision to buy a $1000+ item off a website based on these reviews, later to find out that I cant even leave a review myself to share my negative experience.

I agree with all the negative sentiment here, their reviews are bogus, I used them to make a decision on buying from a company and I have regretted the decision ever since. The company in question MapleLeakPhoto are a complete bunch of crooks. How could they have possibly have received the number of GOOD reviews they have and be so bad. This is, not one call or email I'm talking about this is more than a week of bad service. So (two) 2 bad companies don't make a good (one) 1 :-) Shopper Approved + MapleLeafPhoto = :-( Rubbish

I believe this company is a bogus customer rating business. They say they send out review requests once an order is placed but that never happened in my case. Sorry to all that are using this service but I will not buy from anyone listing Shopper Approved on their website. The company I am currently dealing with that displays their 5 star Shopper Approved rating has been nothing but terrible. They took my money and are giving me the run around while I have been trying to be patient and understanding.

This company is either totally unethical or grossly incompetent. We had been customers for two years at a yearly cost of roughly $780. Then, out of nowhere we receive an invoice for a new monthly fee of $99 on top of our normal yearly one. Shopper Approved sends out periodic marketing emails to customers, just like any company would. However, it turns out that if you didn't open them and read through each marketing email you wouldn't know that they were running what they called an "opt out" campaign. They automatically signed all their customers up for an additional $1,188 per year (more than doubling our spend) unless you logged in and explicitly cancelled this additional "service." After many users complained, they had to reverse course and I was assured multiple times that we would not be charged that amount and they wouldn't do any "opt out" campaigns in the future. And.....of course when we received our credit card statement this month we see that they did in fact charge us that $99.

Need to review Carchex, there is no place to leave a review for this company on Shoppers approved. I am very dis satisfied customer of CARCHEX, please let me know how can leave a review and let other people save some money.

There is no place to leave a review so how is it other are leaving 5 star ratings regarding these businesses? I wanted to leave a review for familygokarts com and cannot. So I am leaving it maybe someone will read it and save themselves a lot of frustration and hassel. Rate and review FamilyGoKarts, 316 Broadway c, Browns Valley, MN 56219 Jennifer Cushman Posting publicly. Learn more Worst product and service I have ever had. Paid a little over $1500 for a gokart for my kids. Ordered green and received red. Paid for it to be assembled, it was mostly assembled. My brother-in-law spent a day assembling. Then him and I spent 2 days trying to get it to start. Spent countless hours on the phone with customer service and hours and hours online watching how to videos. Even changed the spark plug with the one they set with the maitence kit I ordered and paid for...funny thing it was the wrong size plug. I had to buy a new one. I even had a registered mechanic stop buy and look at that piece of junk and he couldn't figure out what the deal was. Entered a trouble ticket, took several days for a response. Finally got someone who would at least talk to me and not send me to the videos or trouble shooting at the website. Determined on the phone with him it was not a functioning gokart. Set up to ship it back and get a full refund....that was in May. Only have received a refund of $900. At one point we were told family go karts never received the go kart even though we had the freight info and confirmation. I have filed with paypal and spoken directly to family go karts and still have not received a full refund. I am filing another appeal with paypal, I have contacted the BBB and spoken to my attorney. We plan in filing a claim in small claims court if resolution...full refund is not sent.