kenneth P.
Fast delivery and I love my square…
Fast delivery and I love my square pipe!!!
Excellent
Based on 304 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Simpleglasspipe (simpleglasspipe.com) has 304 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
304 approved reviews, newest moderated first
kenneth P.
Fast delivery and I love my square pipe!!!
Suzanne Marie F.
Always great inventory. Always "still there". Products are very good quality. Packaged well. Ships out fast. A+ sellers!
Samuel
The products are okay, not terrible but not great either. The place that they scam you at is the shipping. DO NOT pay for shipping. They will literally ship it the same timing regardless of the shipping type and take your money. Never purchasing from them again.
Reply from SimpleglasspipeOct 11, 2026
We’re sorry the shipping experience left you disappointed. We want to clarify that we do not charge customers for one shipping service and then intentionally use a cheaper method. Orders are shipped using the service selected at checkout, and the shipping method can also be verified on the tracking page and on the shipping label when the package arrives. Once USPS accepts the package, the actual delivery time is controlled by USPS, so Priority Mail can sometimes arrive within a similar timeframe as other services. If we ever ship an order using a different service than what a customer paid for, we are happy to refund the shipping difference. We appreciate your feedback and are always willing to review the tracking and shipping label for any order if there is a concern.
Brian W.
They do well in general, and their wares that I've purchased have been top notch. There was 1 time I'd say they may have had a very minor quality dip but it was negligible. And haven't had an issue since. The last order I received would be my only complaint outright as it was packed quite poorly compared to any previous orders. And as a result 2 of 15 items broke. However CS was straightforward, just requesting a couple of pictures, and they issued a partial refund covering the cost of the 2 broken items, without hassle. Overall I'll continue to use their service for sure. Hard to find solid pipes for reasonable pricing.
Victor M.
I’ve been using simple glass pipes for years now and they have been very prompt and if they messed up very helpful to fixing the problem super reliable and very much appreciated
Destiny T.
#SimpleGlassPipes = 💯% in every catagory in my book. FREE SHIPPING!! You cant beat that, plus my item arrived completely intact & as shown and with it being breakable, that means alot when you can say that every time you know your package will arrive completely undamaged. "Great experience with this one."
Scott C.
I’ve been using simple glass pipe for about a year now. I’m extremely impressed with the quality and their prices are the best around. However, I think we set them apart as their Customer Service. They have ways to reach them via phone email! And through their website and they respond to all four within 24 hours should there be an issues with an order. I HIGHLY recommend you give them a try - you won’t be disappointed!
JJ
I have been ordering from this company for some time and I have always had excellent transactions with very good products. I didn't receive my most recent order for some reason and after reaching out to SGP, they immediately remedied the situation and resent my order which I received in 3 business days. Fantastic team at SGP! Keep it up!