Stacy Preston W.
Missing items!!
I was very happy to relieve my order quickly and nicely packaged. But I'm missing part of my order!
Excellent
Based on 304 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Simpleglasspipe (simpleglasspipe.com) has 304 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 5 reviews with 3 stars · Clear filters
Stacy Preston W.
I was very happy to relieve my order quickly and nicely packaged. But I'm missing part of my order!
Javier N.
The experience placing the order was nice, I got my item delivered two days before the estimated date. That was nice. But the second time I used the pipe, it cracked on me. I didn't used a damp cloth like most of the people tell me I should. I just lighted up the pipe, I hear a crackling sound and to my surprise I see a crack from end to end. It was a little bit upsetting but I understand that glass is glass and there's nothing that would have prevented this from happening. I'll still order a different one not the same kind.
Barbara T.
Prices are amazing! 😎 I will come back and raise your rating from 3 stars to 5 stars.
Roger I.
I dont know what has happened to this company but their stock and their website has gone to HECK !!! Website loads slow...and it takes forever to just view a product. As for their stock they dont carry what i want anymore and all the descent pipes are all sold out. I inquired about this problem and the response i got was that their wholesale price was high. If there is a pipe i like i will pay extra for it because of its quality from this company. I have a real strange feeling that this company has bought out by someone who just doesnt care about their customers (at least thats the feeling ive gotten). I have doing business with this company because of the lack of stock and the lack of caring for its customers. Too many other websites out there that offer the same products, some higher priced, some lower priced, but they all have their listed products IN STOCK !!!! I have been a loyal customer of theirs for over a year - UNTIL NOW. No more recommendations, no more purchases, no more SGP !! UPDATE as of 8-8-23 - SGP has improved their stock. At least most of what you’re looking for is in stock. Ive actually placed a couple of orders and am SLOWLY returning as a customer. Seem to be doing more business with their sister company SmokingCats. I’ll rescind this “bad” review if they get stock back in on their basics and go-tos.
Reply from SimpleglasspipeMay 17, 2022
I'm sorry you feel this way, but it Sounds like there is internet or computer problem. Our out stock item are all the way down below and labeled “out stock”. and for the item we don't have, we just dont have, the price up because the inflation, our packing materials cost are gone doubled.
Heather D.
Idk yet i will update when it arrives ...