Sirius Power PcReviews of siriuspowerpc.com

Fraud Devan Johnson was super responsive before the company had my money. Promises were made to keep me informed and to deliver the custom PC I ordered within a reasonable amount of time. Once Sirius had my money, however, they stopped returning calls and stopped responding to emails. When sporadic responses were provided they did not include any actual updates but instead provided nothing other than excuses. The excuses ranged from the now familiar "I've been in the hospital" to "my email isn't working" (which is ironic from a tech company). I finally reached Devan on the phone and he stated someone was building the crate for delivery and that I would have tracking information two days later and delivery the following week. This was another false statement as both time frames have long passed. Other than some sort of fraud, it makes no sense for a company to take several thousand dollars from people and then pretend to carry out their orders.

I’m writing this review because I wish I had seen more recent customer experiences before purchasing from Sirius Power PC. I have been waiting for almost 5 months now and still no PC, no tracking information, and close to zero communication in any resolve. Devon and the staff either just makes excuses or just straight ghost my messages. Anytime I would call in they would only text me and give me different information. I’ve working in customer service so I wanted to give them the benefit of the doubt but at this point it’s past unacceptable. At this point I have decided to request a refund. Unfortunately, getting a response from the company has been extremely difficult. I’ve sent follow-up messages and still have not received a satisfactory response regarding my refund. It’s come to a point where I have to go through my card company to request a refund/charge back. What concerns me even more is that, after looking into other recent customer reviews, I found several people describing similar experiences involving long delays, poor communication, unanswered messages, and difficulty obtaining refunds. I understand that delays and problems can happen with any business. What I find unacceptable is the lack of communication when customers are trying to resolve those problems. I’m not claiming everyone will have a bad experience with Sirius Power PC. There are positive reviews as well. I’m simply sharing my experience and the similar experiences I’ve found from other recent customers so that people considering a purchase can do their research before spending their money. Based on my experience, I would strongly recommend researching the company’s recent reviews and refund policies carefully before placing an order. I will update this review if my situation is eventually resolved.

So, I am writing this post to hopefully sway people from using this company. It seems my experience isn’t unique after reading some of the other reviews. I ordered a custom built pc, and an 800$ monitor on 6/23/26. Was told it would take about a week. That was not the case, and I had to spam and hound Devon without any replies. It got to the point that after a week past the deadline, and with 0 communication, I cancelled the charge on my credit card and was planning on moving forward buying a pc with someone else. The day after I charged back, miraculously, Devon found the strength from his “hospital visit”, which seems to be a common thing from other users post, and called me back. He didn’t call me to let me know my pc was ready, he called to hound me about the chargeback. He claimed that my chargeback had caused his company to lose the vendor they do payments through. As if any 1 chargeback would cause that. So against my better judgement, I called my bank, cancelled the charge back and spent quite a few hours making sure this company got their money for the pc I had yet to receive. On July 10th I finally received my pc. No monitor though, as apparently when the money was charged back, they had only ordered my pc parts, but not my monitor.(?) It is now September 6th, I have my custom pc (which to be fair works great), but no monitor. Devon has ignored multiple messages and calls from late July to now. I’m still missing an 800$ monitor that has been paid for. I am currently being ignored, and I’m about ready to call a lawyer to prove a point. The work they do, when they actually get around to doing it, isn’t bad. But the customer service side of this business is among some of the worst I’ve ever experienced. I will actively post on every single review platform out there to sway people from buying here. It’s an absolute shame that they would take advantage of people like this. If you want a chance at getting what you pay for, Sirius power pc is the spot for you. If you value your money, time, and energy, please look somewhere else. It’s been 2.5 months and I still haven’t received in full what I paid for, and it’s been 5 weeks of 0 communication. Devon, specifically this goes out to you. If you don’t want people to chargeback, leave bad reviews, and sway people from using your company, please learn how to communicate. Please learn how to give accurate timelines. Please for the love of god, stop scamming people with your bs. 0 chance someone dies every time your deadline isn’t accurate. Get. It. Together.

This is to ensure the highest standards of integrity are kept. We are a small tech company startup with associates in the private sector. We hired SiriusPower PC to construct a $34k plus computer for our business. Devan Johnson exhausted all means to present himself and his company as the right choice to fulfill our needs. It has become evident SiriusPower PC is willing to deceive those who serve in the United States military for financial gain. It has been over 30 days and we have not received our equipment. We made several attempts to contact Mr. Johnson and we have not spoken to anyone. We receive text from multiple numbers claiming they are other people and only the builders. A group of builders when asked where is our computer expressed they don’t know what’s going on. Absolutely no one should hire or entertain a swindler especially one with the disregard for men and women who have served multiple tours in combat theater. We were given 30 days of excuses and when it was paid in full due to Mr. Johnson’s claim to need to order parts his calls went silent and his response time to pick up our calls became nonexistent. We are being given all help to retrieve our funds and ensure you as Americans aren’t robbed of your time, money and technological aspirations. Once again serving our country doing the right thing in and out of Uniform. Semper Fi.