M V.
excellent customer service
excellent customer service there was an unexpected issue with my ski order which they immediately addressed and exceeded my expectations by helping me get great gear

Great
Based on 97 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our motto of “Gear for Skiers by Skiers” is about as real as it gets. We’re not some city shop that’s nowhere near a mountain; we live and play in the heart of the Green Mountains in Stowe, Vermont. We have access to the best terrain and snow on the east coast, and we take full advantage of it. We actually get on the skis we sell to ensure that you find the proper setup for you. Based in Stowe, Vermont, SkiEssentials.com has come a long way over the years. Starting out 30 years ago as Bedside Tuners, a small tune shop in Stowe, the company grew to become what are now Pinnacle Ski and Sports and Inner Bootworks. The online business was a logical next step, and we made our first online sale in the basement office of our brick and mortar store in October of 2004, and we haven’t looked back since.
SkiEssentials (skiessentials.com) has 97 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 71 reviews with 5 stars · Clear filters
M V.
excellent customer service there was an unexpected issue with my ski order which they immediately addressed and exceeded my expectations by helping me get great gear
customer
Top-of-the-line in every regard; SkiEssentials delivers extraordinary service with the world's best ski equipment. Highly responsive to ski order fulfillment and product information. SkiEssentials is truly a company staffed by experts.
Snowbird
Responsible and responsive. My experience is that they usually follow up within 24 hours. Recently they have been slammed with demands, but they are trying hard to keep up. Processing time could vary, due to weather patterns and storms hitting different areas in the U.S. Overall, I think they are reliable. Would recommend.
RN K.
The team was incredibly helpful, quick to respond, and truly went above and beyond to make sure I got exactly what I needed. Friendly, knowledgeable, and genuinely cared about my experience—an absolute pleasure to shop with. Highly recommend!
Dkflyin
Bought a set of skies from these guys a year or so ago. Surprised they only have 4 stars as their service was a solid 5 stars. Ordered skies, gave them my sole length on the boots then they put a fresh coat of wax on free of charge and threw in free shipping 900 miles away. Great service and the best prices at the time.
Emily
jeg købte en skihjelm, og var lidt nervøs ved det, da den skulle sendes fra udlandet, men den blev leveret hurtigere end forventet og alt gik super
Stan de B.
I ordered a pair of ski on Ski Essential's website. Not knowing them, I had limited expectations. 24h later the ski were packed, shipped, tracking number received. As I had possible issues with UPS, i reached SkiEssentials and their team were very responsive, providing instant response with accurate info. Very happy with my overall experience: Good deal, great followup and support. Kudos.
Vincent N.
Went to my local ski shop to buy a pair. They were asking $500 for only the skis. I found the EXACT same skis along with boots and poles for $494 on ski essentials website. I asked a question through the chat feature at 9pm and received an immediate response. Free shipping only took a few days. Would recommend ski essentials to anyone