Excellent
Based on 4,864 reviews
SkinnyRx4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Matt K.
Patricia was great with handling an issue with some of my documentation. It made the whole experience smooth and easy.
Reply from SkinnyRxFeb 24, 2026
Thank you so much for sharing this! We'll make sure Patricia gets the recognition she deserves. This is exactly the kind of experience we want every patient to have. We're glad she could make things smooth and easy for you!
Art V.
I signed up. No real results in two months so I tried to cancel the same way I signed up (online). However after trying for like 20 minutes I realized there is no way to cancel online even though they make it seem like you can. After numerous questions they ask you and prompts of "are you sure" or "what if we give you a discount instead," it ultimately tells you that you have to call them to cancel. I ultimately was not in a position to call at that moment and did not remember until I woke up one morning to an email that they charged my account. I immediately called at like 8 am asking for a little grace and they refused to offer me a refund even though they hadn't shipped me anything yet. (Update) Though after threatening to just dispute it on my credit card they eventually agreed and honored the request. As far as the medication was concerned, the highest dosage really wasn't doing much for me. I was hoping for a cheaper version of zepbound but after two months I just switched back to Zerobound.
Reply from SkinnyRxFeb 23, 2026
Thank you for the honest feedback and for the update. Really glad we were able to make that right in the end. We're sorry the cancellation process was such a hassle, that's not the experience we want for anyone. Wishing you all the best on your journey!
Marina B.
Got a call from Patricia to let me know I hadn't completed finalizing my account. Patricia was very helpful, polite, and quick, which I really appreciated. She was able to quickly collect the missing information and even uploaded it to my profile for me so everything could be processed without delay. Thanks so much for your help, Patricia!
Reply from SkinnyRxFeb 23, 2026
Thank you for the kind words! Patricia is a rockstar and we're so glad she was able to get everything sorted quickly and seamlessly for you. We'll make sure she sees this!
Chuck
Maria was awesome
Reply from SkinnyRxFeb 23, 2026
Thank you so much for the kind words! We'll make sure Maria knows she made your experience a great one. She truly deserves the recognition. We appreciate you taking the time to share!
Magda R.
Although due to a technical glitch that was my fault I ended up ordering from another company they were very professional in handling my case and doing follow up to close it. I can tell they are a serious, professional company with procedures and automatic systems unlike others I've dealt with.
Reply from SkinnyRxFeb 23, 2026
Thank you for the kind words! Even though things didn't go as planned, we're glad we could handle it the right way. We hope to have the chance to work with you in the future!
Christy
Paul was very sincere and helpful about explaining the process to begin medication.
Reply from SkinnyRxFeb 23, 2026
So glad Paul was able to make the process easy to understand! We'll make sure he knows you said this — he'll love hearing it. Thanks for taking the time to share! 😊
Julie
Jerie was helpful and was able to quickly obtain answers to my questions. I’m hoping the same level of customer service continues in the future.
Reply from SkinnyRxFeb 23, 2026
We love hearing this! Jerie is amazing and we'll make sure to pass along your kind words. We're always here to help and look forward to taking great care of you!
Alison
Rodell was amazing. He made me feel as though I was taken care of and in good hands. 5 stars for good customer service!!!!
Reply from SkinnyRxFeb 23, 2026
Thank you so much for this wonderful review! We'll make sure Rodell knows he made such a great impression. This is exactly the kind of care we strive to provide every single customer. We're so glad you felt supported, and we're here for you every step of the way! 🌟
