Excellent
Based on 4,864 reviews
SkinnyRx4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Lauren M.
Patricia was quick and reached out within minutes of me signing up!
Reply from SkinnyRxSep 15, 2025
Thanks for the kind words! So glad Patricia was able to connect with you right away. She's amazing at that - we're lucky to have her on the team!
Alan
Great customer. Patricia was very patient and informative.
Reply from SkinnyRxSep 15, 2025
Thanks so much! Patricia will be so happy to hear this - she really cares about helping our customers. We appreciate you taking the time to share this!
Terri S.
My ordeal started when I tried to speak with their clinical team. I wanted assistance with the beginning dose as I am changing from another provider. My order has been on hold for 3 days while the clinical team would call me. They never called so when I called to cancel, I was told that was not possible because the pre-payment locks in the lower price and the expense of shipping and stuff and it violates their terms of service. The reason they have so many reviews is the literally email you after EVERY communication and ask for a review even when your issue has not been resolved. I am disputing the charge for my order that is on hold. In decades of having credit cards this is my first charge-back ever. Be very careful if you purchase one of their pre-paid bundles.
Reply from SkinnyRxSep 15, 2025
Thank you for this feedback, and we sincerely apologize for the frustrating experience. Regarding the hold, our records show you had requested we hold your order until September 22nd due to having an unused vial, but we understand how confusing this became. I can also see our clinical team tried to reach out to you but there was no answer. We're glad to confirm your account has been cancelled and fully refunded. We never want customers to feel trapped in a purchase. Thank you for helping us identify where we can do better.
Customer
Good call! Very helpful
Reply from SkinnyRxSep 15, 2025
Thank you so much for the kind words! We're thrilled we could help you out. Your feedback means the world to us - it's exactly why we do what we do. Thanks for taking the time to share your experience!
Amy B.
I was a little hesitated about starting this until I received a call from a representative named Aimee B. She walked me through the process and answered my questions and helped me complete everything over the phone! It was super easy thanks to her help.
Reply from SkinnyRxSep 15, 2025
Thank you so much for this! We're thrilled Aimee could turn your hesitation into confidence - that's exactly what we hope for. We'll definitely let her know how much her help meant to you. Really appreciate you giving us a chance!
Richard
She was quick and nice.
Reply from SkinnyRxSep 12, 2025
Thank you so much for taking the time to share your experience! I'm delighted to hear that you found our service both quick and pleasant. Your kind words truly mean a lot to our team, and we're grateful for your trust in SkinnyRx. We look forward to continuing to serve you with the same level of care and efficiency!
salina W.
Sheila was great in helping me out today , she was very attentive and prompt to my request thank you
Reply from SkinnyRxSep 12, 2025
Thank you so much for the kind words! I'm so glad Sheila was able to help you out today - she really is wonderful at what she does. I'll make sure to let her know how much you appreciated her quick response and attention. We truly appreciate you taking the time to share this!
Lauren
Erwin provided wonderful customer service!!
Reply from SkinnyRxSep 12, 2025
That's fantastic to hear! Erwin really is wonderful - thanks for taking the time to let us know. We appreciate you!
