Excellent
Based on 4,864 reviews
SkinnyRx4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Customer
Jane was great!
Reply from SkinnyRxAug 26, 2025
Thank you so much for the kind words about Jane! We're thrilled to hear you had such a positive experience with her. Jane truly cares about providing excellent service, and it's wonderful to know that came through during your interaction. We'll be sure to share your feedback with her - reviews like yours really make her day! Thanks for taking the time to let us know how things went.
Kim R.
Erwin was great. Somehow 2 plans were added to my order. I called and he immediately cancelled and refunded one of the plans. Great experience
Reply from SkinnyRxAug 26, 2025
Thanks for the great review! So glad Erwin could sort out that duplicate plan issue for you right away. We really appreciate your patience and I'll definitely pass along your kind words to him!
Michele A.
So far so good. Fast and easy application process and Christian was a pleasure to speak to.
Reply from SkinnyRxAug 26, 2025
Thanks for the great review! So glad Christian took good care of you and that everything went smoothly. We really appreciate you taking the time to share this - it made our day!
Rochelle
Brenda was wonderful!! So helpful and informative!!
Reply from SkinnyRxAug 22, 2025
Thank you so much for the kind words! We're thrilled to hear that Brenda provided you with such helpful and informative service. She truly cares about making sure our customers have a great experience, and we'll be sure to share your feedback with her. We really appreciate you taking the time to leave this review!
Nicole R.
DO NOT PURCHASE! I was excited to begin my weight loss journey and purchased the 6 month bundle for $1494. Upon receiving my first shipment, the paperwork in that shipment titled, “Welcome to SkinnyRx” has errors. The QR code that says “Scan For VIP Patient” goes nowhere. So I called the number listed on this paperwork, 866-631-8863, I was shocked when it went to another company. I thought I dialed wrong; I did not! This error in information made me nervous as I was going to inject this “medicine” into my body. I tried logging into my account, and that didn’t work either. As I enter my email, it said to enter an “OTP password” which I never received. I finally called the number on the website to explain my issues. They tried to reassure me to try the “medicine”. The number you call is to a third-party company that has no idea what you are shipped. It sounded like a standard call center line of BS. I explained I lost faith in this company and am fearful to take the received “medicine”. They tried to tell me that I could email or chat to a pharmacy rep—I did notice they never said call—but I explained again that if the information sent with the “medicine” is not accurate, how can I trust that “Medicine”? I requested a refund, I was told I could not receive one since I purchased a bundle and they prepay for shipping and the pharmacy something! I asked for some of my money back and was told again that due to them prepaying to get me a lower rate, I could not receive any refund. That is unacceptable. How can I take “medicine” from a company who doesn’t even give an accurate phone number on their paperwork? I was excited to make changes in my life and instead I am now out $1400 that I don’t have to give away.
Reply from SkinnyRxAug 22, 2025
We're really sorry about the confusion with that outdated flyer - we completely understand your concerns and appreciate you bringing this to our attention. We're glad our supervisor was able to get your refund processed. We've updated our materials since then, and our Clinical team is always available by phone during business hours or through the patient portal if you need anything. Thanks for taking the time to share your feedback - it helps us improve.
customerT
Response time was very quick. Maria was very detailed and informative. she was able to answer my concerning questions.
Reply from SkinnyRxAug 22, 2025
Thank you so much for this wonderful review! We're so glad Maria was able to quickly answer all your questions with the detail you needed. We'll definitely share your kind words with her - she'll be thrilled! We really appreciate you taking the time to let us know.
Keeks/
Shiela was amazing and so so helpful, very respectful and just lovely to work with.
Reply from SkinnyRxAug 22, 2025
Thank you so much for your kind words! It was truly a pleasure working with you as well. We're delighted to hear that you found our collaboration helpful and respectful - that's exactly the kind of experience we strive to provide. Your feedback means a lot and we appreciate you taking the time to share it. Wishing you all the best!
Rita A.
So far so good. Easy online application and pleasant on-boarding phone call with Maria made me feel confident and secure in the process and look forward to the journey ahead.
Reply from SkinnyRxAug 22, 2025
Thanks for the great review! So glad Maria made you feel confident during the onboarding process - she's awesome at what she does. We're excited to be on this journey with you and appreciate your trust. Feel free to reach out anytime!
