SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx reviews

4,864 approved reviews, newest moderated first

JoJo
Aug 17, 2025
Sheila was super helpful and kind over…
Sheila was super helpful and kind over the phone and email. Really appreciate her help! Their customer service is very communicative.
Reply from SkinnyRxAug 18, 2025
Thank you so much for taking the time to share this! We're thrilled to hear that Sheila provided you with such helpful and kind service. She truly cares about making sure our customers feel supported, and we'll be sure to let her know how much her efforts meant to you. We appreciate you choosing us and look forward to continuing to serve you well!
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Julie
Aug 17, 2025
Sheila was Very helpful
Sheila was Very helpful. Thank you
Reply from SkinnyRxAug 18, 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that Sheila was able to help you. She'll be delighted to know her efforts made such a positive impact. Reviews like yours really brighten our day and help us know we're on the right track. We appreciate you taking the time to share your experience - it means a lot to our whole team!
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Kara S.
Aug 16, 2025
Ella was so very helpful over the…
Ella was so very helpful over the phone- wonderful customer service!! I am really happy with this company
Reply from SkinnyRxAug 18, 2025
Thank you! Ella will be so happy to see this - she's amazing. We're thrilled you had such a great experience with us!
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Carrie
Aug 16, 2025
Quick and convenient!
Aimee B made making my payment easy and fast.
Reply from SkinnyRxAug 18, 2025
Thanks so much! We're so glad Aimee B could help make everything quick and easy for you. Really appreciate you taking the time to let us know!
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Nadia G.
Aug 16, 2025
I have been waiting for a callback…
I have been waiting for a callback since August 8th regarding my request to switch my medication, but I have not received a response. Additionally, I was charged for the medication I wanted to switch from, and I am requesting a refund for that charge.
Reply from SkinnyRxAug 19, 2025
We're really sorry about the delay getting back to you on your medication switch request from August 8th - that's definitely not the experience we want you to have. We checked your account and can see that our clinical team connected with you on August 11th. We've already processed your refund and switched your medication as requested. We tried calling to follow up but couldn't reach you. We apologize for the confusion and any frustration this caused. If you need anything else or have questions, just give us a call at 888-979-9580. We're here Monday-Friday 8am-8pm and weekends 9am-6pm EST. Thanks for your patience.
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Customer
Aug 16, 2025
Aimee r was super helpful!!
Aimee r was super helpful!!
Reply from SkinnyRxAug 18, 2025
Thanks so much! Aimee will be so happy to hear this - she really is amazing. We appreciate you!
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Beth C.
Aug 15, 2025
AIMEE B
AIMEE B. Was very helpful and helped me get my payment updated so that I don’t miss a dose of medication
Reply from SkinnyRxAug 18, 2025
We're so glad Aimee could help you get your payment sorted out quickly. Making sure you don't miss your medication is exactly why we're here. Aimee will be thrilled to hear she made a difference for you! Thanks for taking the time to share your experience.
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Jessica L.
Aug 15, 2025
Erwin was so helpful and genuine and…
Erwin was so helpful and genuine and answered all of my questions on the phone
Reply from SkinnyRxAug 18, 2025
Thank you so much for this! Erwin is going to be thrilled to hear this - he really does care about helping every customer. We're so glad he took great care of you!
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