SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx reviews

4,864 approved reviews, newest moderated first

CYNTHIA C.
Jul 17, 2025
Talking with Maria in customer service…
Talking with Maria in customer service was quick and friendly. She provided excellent service, attentively listening and understanding my issues, and resolving them faster than I expected.
Reply from SkinnyRxJul 18, 2025
Thanks for the great feedback! Maria will be so happy to hear this - she really does care about helping our customers quickly and thoroughly. We're lucky to have her on the team, and we appreciate you taking the time to let us know about your positive experience!
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Ashlyn H.
Jul 16, 2025
Everything was simple from beginning to…
Everything was simple from beginning to end. Maria with customer service was very easy to deal with.
Reply from SkinnyRxJul 18, 2025
Thanks so much for this! It's great to hear everything went smoothly and that Maria was easy to work with. We'll make sure she sees your feedback - it'll totally make her day!
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Karen
Jul 16, 2025
Maria was very helpful !
Maria was very helpful and nonjudgmental when I had to cancel my subscription .
Reply from SkinnyRxJul 18, 2025
We're really glad to hear that Maria was able to help you with your subscription cancellation in a supportive way. That's exactly the kind of service we strive for - making sure our customers feel heard and respected, especially during transitions. We're always looking for ways to improve - if there's anything else we could have done to make your experience even better, we'd love to hear from you.
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Laura R.
Jul 16, 2025
I subscribed for a 3 months bundle…
I subscribed for a 3 months bundle advertised for $345, but instead I received a message from my bank with a charge of $2148. I provided promptly to contact the customer service. After multiple emails and a lot of fort and back I found out that I was mislead and subscribed to a 12 months plan. When I requested the refund I was told that wasn’t possible. I insisted with different emails with proof of how the website advertises the bundles. Finally after 4 days of fighting with the customer service ( and after I provided the proof of the advertisement) I was helped by ERIKA to receive a refund of $2148.
Reply from SkinnyRxJul 18, 2025
We're sorry for the confusion with your subscription. Our bundles are billed upfront to ensure you receive the best rate and maximum savings, with the total charge clearly displayed on our checkout page. We understand this wasn't the experience you expected. We're glad Erika was able to process your refund quickly once we connected. We appreciate your feedback and will continue working to make our checkout process as clear as possible.
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Monica P.
Jul 16, 2025
Seamless Fix
I had made some mistakes with my ordering. I called and Kristfaith gathered all the necessary info and efficiently updated my account. She was kind, courteous, so very helpful. Kristfaith accomplished a seamless fix in the midst of my stress!
Reply from SkinnyRxJul 18, 2025
Thank you so much for this! We're so glad Kristfaith could help sort everything out for you. She really is amazing at turning stressful situations around. We'll definitely let her know how much her help meant to you - she'll be thrilled to hear this!
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Christy V.
Jul 16, 2025
Patricia was extremely friendly
Patricia was extremely friendly, helpful and prompt with her customer service. I appreciate her ability to help me so quickly and with such professionalism.
Reply from SkinnyRxJul 18, 2025
Thanks so much for the kind words about Patricia! She'll be thrilled to hear this - we're lucky to have her on our team. Really appreciate you taking the time to share your experience!
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Michael and N.
Jul 16, 2025
Professional, Patient and Kind!
Professional, Patient and Kind! Aimee helped us through the process and answered all of our concerns.
Reply from SkinnyRxJul 18, 2025
Thank you so much for this wonderful review! We're thrilled Aimee was able to help you through everything and answer all your questions. She really is fantastic, and we'll make sure she sees your kind words. We truly appreciate you taking the time to share your experience!
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Anita Batteiger A.
Jul 16, 2025
Patricia was very helpful and courteous
Patricia was very helpful and efficient. She knew exactly how to help me and walked me thru to completion.
Reply from SkinnyRxJul 18, 2025
Thanks for the great feedback! So glad Patricia was able to help you get everything sorted out. We'll definitely pass along your kind words to her!
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