Excellent
Based on 4,864 reviews
SkinnyRx4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Staci C.
Very helpful, easy process, professional
Reply from SkinnyRxJun 5, 2025
Thank you so much for taking the time to share your experience! I'm thrilled to hear that you found the process smooth and professional. It means a lot to know that we were able to make things easy for you while still providing the helpful service you needed. We really appreciate your trust and look forward to working with you again in the future.
Lacesha H.
Aimee B have helped me through my billing process and have been apart of my journey for the last two months. She is so patient and informative. I look forward to working with her again. Great customer service skills. What a great asset to your company. Thank you again Aimee B
Reply from SkinnyRxJun 5, 2025
This absolutely made our day! Thank you for sharing such kind words about Aimee. She really is wonderful, and we're so glad she's been able to help make your billing process smoother over these past two months. We'll definitely pass along your message - she's going to be thrilled to hear this. Thanks for being such a great customer!
Emily
Aimee B was answering my questions and setting me up. She also was able to work with me to get the right dosage.
Reply from SkinnyRxJun 5, 2025
Thanks for the great feedback! So glad Aimee could help you get set up and find the right dosage. We really appreciate you taking the time to share this!
Megan M.
Brenda was very helpful. I paid for a four-month supply in May and could not understand why the website said I would be charged in again in July. Brenda had to walk me through the language issue on the website a couple of times before it clicked. The website says the next billing date, but it means the next shipping date. I appreciated her patience and feel confident I wouldn't be erroneously charged. Although I really hope SkinnyRx updates its UX so that there is both a next shipping date and a next billing date to mirror their tiered pricing.
Reply from SkinnyRxJun 5, 2025
Thanks so much for this feedback! So glad Brenda could help sort out that billing confusion - she's great at patiently walking through those tricky details. You're absolutely right about the website language being confusing. Having separate "next shipping" and "next billing" dates would make so much more sense with our pricing structure. We'll definitely share this with our team. Thanks for sticking with us and for the helpful suggestion!
Kristina L.
I spoke with Jane after I had a little trouble with the website who gave me excellent service! She was very kind, informative and helped me get everything I needed and answered all questions I had. Wonderful to work with!
Reply from SkinnyRxJun 5, 2025
Thank you so much for this lovely review! I'm so glad Jane was able to help you out and make everything right. She really is wonderful to work with, and it means a lot that you took the time to share your experience. We truly appreciate your business!
Dawn
The whole process was so easy and fast. Gem Lorenzo is amazing, very friendly, knowledgeable and great at explaining things.
Reply from SkinnyRxJun 5, 2025
Thank you so much for the kind words! We're thrilled to hear that Gem made everything so smooth for you. She really is amazing, and we'll definitely share your feedback with her - it'll make her day! We truly appreciate you taking the time to leave this review.
Customer
Gem Lorenzo made me feel very comfortable with purchasing this product. I am glad I went ahead and decided to purchase.
Reply from SkinnyRxJun 5, 2025
Thanks so much for sharing this! So glad Gem made you feel comfortable and that you're happy with your decision to purchase. Feedback like this really makes our day - we'll be sure to let Gem know how much their help meant to you!
Karen
I was confirming the cancellation of my account and spoke with Ericka she was polite and professional and took care of my issue. Problem solved without difficulty.
Reply from SkinnyRxJun 5, 2025
Thank you so much for taking the time to share your experience! We're glad Ericka was able to help you with your account cancellation smoothly and professionally. We really appreciate your feedback about her service - it means a lot to know that even when customers are leaving, they have a positive interaction with our team. We wish you all the best moving forward!
