SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx reviews

4,864 approved reviews, newest moderated first

Shelly V.
Apr 22, 2025
Fantastic customer service
Cyr helped me cancel (due to financial reasons) my subscription. They were extremely polite and didn’t get too pushy when I insisted on canceling. Very nice and helpful.
Reply from SkinnyRxApr 23, 2025
Thank you for your kind words about Cyr! We're glad they were able to assist you with your cancellation process in a helpful and respectful manner. We understand that financial circumstances change, and we appreciate you taking the time to share your positive experience. Should your situation change in the future, we'd be happy to welcome you back.
Report
Tina W.
Apr 22, 2025
I’ve had excellent service so far
I’ve had excellent service so far. I needed to adjust my billing date and Maria was super helpful and was able to accommodate me with no problems. Anytime I’ve had questions or issues with anything everybody has been super helpful.
Reply from SkinnyRxApr 23, 2025
Thank you so much for your kind words! We're delighted to hear about your positive experience with us, especially with Maria who helped adjust your billing date. Our team takes great pride in providing helpful service whenever questions or issues arise. We truly appreciate your feedback and look forward to continuing to serve you well!
Report
Jess
Apr 22, 2025
Thank you Travis for your get help
Thank you Travis for your get help
Reply from SkinnyRxApr 23, 2025
Thanks for your kind words about Travis! We're thrilled to hear he was so helpful during your visit. Our team works hard to provide great service, and I'll make sure Travis knows how much you appreciated his assistance.
Report
LA M.
Apr 22, 2025
Cyr was willing to help.
Willing to help. Answered my questions. Seemed knowledgeable. However he also sounded like he was reading a script which makes me pause and question his knowledge about the product. Also, he needs to speak clearly. At times he was difficult to understand.
Reply from SkinnyRxApr 23, 2025
Thank you for taking the time to share your feedback about your recent experience with us. We're pleased to hear that our representative was willing to help, answered your questions, and demonstrated product knowledge. We sincerely apologize that you found our representative difficult to understand at times, and that their delivery sounded scripted. Clear communication is essential to providing excellent service, and we clearly fell short of our standards in this instance. Please know that we're taking your feedback seriously. We're implementing additional training to help our team communicate more naturally and clearly so you can feel fully confident in both the information you receive and how it's presented. If you have any other questions or concerns, please don't hesitate to reach out. We value your business and are committed to improving your experience with us.
Report
Rebecca S.
Apr 22, 2025
Ivy from customer support was friendly…
Ivy from customer support was friendly and helpful; I’ve had a good experience with this company!
Reply from SkinnyRxApr 23, 2025
Thank you for your kind words about Ivy! We're delighted to hear she provided friendly and helpful support. Our team works hard to ensure every customer has a positive experience, and I'll make sure to pass along your compliment to Ivy and her supervisor.
Report
Samantha G.
Apr 22, 2025
Great customer service
Great customer service. Patricia was very nice.
Reply from SkinnyRxApr 22, 2025
Thank you for the wonderful review! We're so happy to hear Aimee took great care of you. I'll pass along your kind words to her directly - feedback like yours really brightens our day! Don't hesitate to reach out if you need anything else in the future.
Report
Customer
Apr 21, 2025
Customer service I received from Aimee…
Customer service I received from Aimee was top notch, she was very helpful and answered all my questions.
Reply from SkinnyRxApr 22, 2025
Thank you for the wonderful review! We're so happy to hear Aimee took great care of you. I'll pass along your kind words to her directly - feedback like yours really brightens our day! Don't hesitate to reach out if you need anything else in the future.
Report
Customer Katrina W.
Apr 21, 2025
Great customer service very… very polite and a pleasant to have a conversation with
Great customer service very knowledgeable. Patient answered all my questions assisted me with my needs went above and beyond to make sure I understood the policies and procedures and this medication’s explaining the two differences between the shot and the oil drops. She was awesome. Amy B is her name.
Reply from SkinnyRxApr 22, 2025
Just wanted to say a huge thank you for your lovely comments about Aimee B! It made our day to hear she took such good care of you, especially in explaining the differences between the shot and oil drops. We've shared your kind words with Aimee - feedback like yours really means a lot to our team.
Report