SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx reviews

4,864 approved reviews, newest moderated first

Ryann M.
Jan 9, 2025
Michael Cavallier was so helpful in…
Michael Cavallier was so helpful in explaining the medication and its process. He gave me excellent customer service and made the process very easy.
Reply from SkinnyRxJan 10, 2025
Thank you for your thoughtful feedback about Michael Cavallier. We're delighted to hear about your positive experience! Michael exemplifies our commitment to providing clear medication guidance and outstanding customer service. We appreciate you taking the time to share how he made the process easy and understandable for you.
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Customer
Jan 9, 2025
Excellent customer service
Excellent customer service Polite,and informative
Reply from SkinnyRxJan 9, 2025
Thanks so much for the kind review! It means a lot to hear that our team was helpful and professional. Comments like yours really make our day! 😊
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Kay
Jan 9, 2025
THANK YOU, ROSE!!
Rose was so helpful. She heard my financial situation had changed and did all she could to ensure that my journey didn’t need to end because of that. We found a solution and i am so grateful.
Reply from SkinnyRxJan 9, 2025
We're so glad Rose could help you through this tough spot! It means a lot that she was able to find a way forward that worked for you. Thank you for letting us know about your experience - we'll make sure Rose hears your kind words.
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Customer
Jan 9, 2025
Possible scam
Shortly after I got off the phone, I received a phone call that my information was compromised. My bank called and someone opened a JP Morgan Chase account with my information and tried to run several charges in California. I have a hard time believing this is just a coincidence. Buyers be aware.
Reply from SkinnyRxJan 10, 2025
Thank you for taking the time to share your concerns. We take patient privacy very seriously, and I want to personally assure you that we are fully HIPAA-compliant in all our operations. Our company has strict policies and procedures in place to protect all patient information, and we never sell or share any personal health information with third parties. Your trust is extremely important to us, and we remain committed to maintaining the highest standards of patient privacy and data protection.
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Customer
Jan 8, 2025
He did a great job to make sure that…
He did a great job to make sure that the product was affordable and answer all of my questions
Reply from SkinnyRxJan 9, 2025
Thank you for your feedback! I'm delighted to hear that our trust pilot helped you find an affordable solution and took the time to address all your questions thoroughly. We strive to provide excellent customer service, and it's wonderful to know that you received the attentive assistance you deserve. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience.
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Customer
Jan 8, 2025
Michael was helpful and informative.
Michael was helpful and informative.
Reply from SkinnyRxJan 9, 2025
Thank you for your kind feedback about Michael. It's great to hear that he provided both helpful and informative service! Your experience is important to us, and we aim to maintain this level of quality support across all our team members.
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Leanna P.
Jan 8, 2025
Cyr provided wonderful customer…
Cyr provided wonderful customer service. They were very kind, helpful, warm, and professional.
Reply from SkinnyRxJan 9, 2025
Thank you for taking the time to share your experience with Cyr! We're delighted to hear they demonstrated our core values through their kind, warm, and professional service. Team members like Cyr who go above and beyond to create a helpful and welcoming environment are what make our company special. Your feedback is greatly appreciated and will be shared with Cyr and our leadership team. We look forward to continuing to serve you with the same level of excellence in the future.
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Corinne G.
Jan 8, 2025
I originally wrote a great review with…
I originally wrote a great review with SkinnyRX but then no one got back to.me regarding a higher dosage, yet they took my money and reaching out to customer service has been a constant struggle and a joke. Each phone call is promising I will receive a tracking number soon and each day passes and nothing arrives. I would suggest if you are thinking of purchasing from this company, you are better off choosing a different one.
Reply from SkinnyRxJan 9, 2025
Thank you for taking the time to share your feedback. I sincerely apologize for any frustration or inconvenience you experienced. I've reviewed your account history and can see that our team answered each of your calls promptly. Regarding the dosage modification request, our primary concern is always our customers' safety and wellbeing, which unfortunately meant we were unable to accommodate this particular change. I understand this may have been disappointing. As soon as the request was denied, we processed your cancellation and issued a full refund immediately to minimize any inconvenience. If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team. We're here to help and would welcome the opportunity to better serve you.
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