Excellent
Based on 4,864 reviews
SkinnyRx4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Luis M.
Nelvie was a great rep service. She explained everything so in depth and detail.
Reply from SkinnyRxJun 29, 2024
Thank you for your positive feedback about Nelvie's service. We're pleased to hear that she provided such thorough and detailed explanations. Our goal is to ensure our customers fully understand our products/services, so it's great to know Nelvie excelled in this area. We appreciate you taking the time to share your experience.
Amy
This company has literally called me 15 times a day, every day, for a month. I block a number and they use another number. I have had it. I have said I'm not interested over and over.
Reply from SkinnyRxJul 5, 2024
We deeply regret the inconvenience caused by the repeated calls. Your feedback is invaluable to us, and we have taken immediate steps to address the issue. We have added your number to our Do Not Call list to ensure this does not happen again, and we have also fixed the system error that led to the multiple calls. Thank you for your understanding and patience.
Katherine S.
For me first customer service experience, Roel was very patient answering my many questions. He made me feel at ease sharing sensitive information by providing ways for me to verify the authenticity of the call.
Reply from SkinnyRxJun 29, 2024
Thank you for taking the time to share your experience with us. We're delighted to hear that Roel provided excellent customer service during your first interaction with our company. We understand that sharing sensitive information can be concerning, especially for new customers. It's wonderful to know that Roel was able to put you at ease by offering ways to verify the call's authenticity. This aligns perfectly with our commitment to security and building trust with our clients. We appreciate your feedback on Roel's patience in answering your questions. Our team strives to ensure that all customers feel heard and supported, regardless of how many questions they may have. Your positive review encourages us to maintain and improve our high standards of customer service. We look forward to continuing to serve you with the same level of care and professionalism in the future.
Amy M.
My rep was very nice and knowledgeable and not in a big hurry to get to next person, she took time and showed that I matter. Thanks!
Reply from SkinnyRxJun 27, 2024
We're delighted to hear about your excellent experience with our representative. It's wonderful that she took the time to assist you thoroughly and made you feel valued as a customer. We strive to provide personalized service, and your feedback confirms we're meeting that goal. Thank you for taking the time to share this positive review - we truly appreciate it and look forward to continuing to serve you well.
Clara
She was very easy to talk to. Very professional. Good listener.
Reply from SkinnyRxJun 27, 2024
Thank you for sharing your positive experience. It's great to hear that the representative was easy to talk to, professional, and a good listener. These qualities often lead to effective customer service interactions. We appreciate your feedback and look forward to helping you on your weight loss journey!
Melissa T.
She walked me through the process, and made it as easy as possible. I can't wait to start my program with skinnyrx, and especially grateful for all her help.
Reply from SkinnyRxJun 27, 2024
Here's a suggested response to the review: Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Cherri. It's great that she was able to guide you through the process so effectively and make everything easy to understand. We're excited for you to begin your program with SkinnyRx and appreciate you taking the time to share your gratitude for Cherri's assistance. Your success is important to us, and we look forward to supporting you on your journey. Please don't hesitate to reach out if you need any further help along the way.
Kimberlie R.
Omg Aimee was terrific and helpful and knew her stuff. She was so helpful and encouraging and I can’t wait to get my dosage and start loosing the weight.
Reply from SkinnyRxJun 27, 2024
Thank you for your enthusiastic feedback! We're delighted to hear about your positive experience with Aimee. It's wonderful that she was able to provide knowledgeable, helpful, and encouraging assistance. We're excited for you to begin your weight loss journey and hope you achieve great results. Please don't hesitate to reach out if you need any further support along the way. Wishing you all the best with your health goals!
Alexis
AIMEE was amazing! She helped me out tremendously, explained the process of how it works . Nice to have someone how listens !!’ THANK YOU AIMEE !!!
Reply from SkinnyRxJun 27, 2024
We're thrilled to hear about your excellent experience with Aimee! It's wonderful to know that she provided tremendous help, thoroughly explained our processes, and listened attentively to your needs. We take pride in delivering outstanding customer service, and Aimee clearly exemplified that commitment. Your feedback is greatly appreciated, as it helps us recognize team members who go above and beyond. We'll make sure to pass along your kind words to Aimee and her supervisors. Thank you for taking the time to share your experience. We look forward to continuing to provide you with exceptional service in the future.
