Excellent
Based on 102 reviews
SLEEP365®4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SLEEP365® is a sleep lifestyle brand that champions a life lived to its fullest potential through the power of healthy sleep. With a commitment to sustainability, we craft organic, non-toxic bedroom products, ensuring our customers' comfort is in harmony with the planet. Our team’s expertise delivers a curated selection of accessible luxury products, each one tailored to meet your unique sleep needs and enhance your nightly experience For Every Good Night.
SLEEP365® (sleep365.com) has 102 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
102 approved reviews, newest moderated first
John
We knew nothing about mattresses and staff was very informative.
Reply from SLEEP365®Dec 21, 2025
Thank you, John. We appreciate you sharing about our informative sleep consultants and that you learned about mattresses during your visit. We're here whenever you have questions and for all of your organic sleep needs.
Justin H.
Dominic and Michael were wonderful to work with. They went above and beyond to get me the right mattress and helped to move up delivery when I needed it sooner. Very much appreciated
Reply from SLEEP365®Dec 20, 2025
Thanks for your five-star review, Justin. We appreciate you sharing how Michael and Dominic went up able and beyond helping you select your Naturepedic organic mattress and were able to assist with getting your delivery quickly.
Helen
I had a good experience with Michael at the showroom but felt disrespected when I called to make my order over the phone several days later. I was mistaken that a floor model was included in a holiday promotion including 2 pillows and was rudely corrected. The delivery process went smoothly and the bed has been great since.
Reply from SLEEP365®Dec 20, 2025
Thank you for taking the time to share your feedback. We're glad to hear that Michael provided excellent service during your showroom visit and that you're enjoying your new bed! We sincerely apologize for the experience you had placing your order over the phone. That's not the level of service we strive to provide, and we regret that the clarification about the promotion wasn't handled with the courtesy and respect you deserved. We'll be addressing this with our team to ensure all customer interactions are handled professionally and kindly. We appreciate your business and are pleased the delivery went smoothly. If there's anything we can do to improve your experience going forward, please don't hesitate to reach out.
Kelly F.
Dominic was knowledgeable, helpful and patient. He made finding the perfect mattress a breeze and with zero sales pressure. I highly recommend Sleep 365!
Reply from SLEEP365®Dec 7, 2025
Thank you, Kelly. I am so glad you enjoyed a pressure-free experience finding the perfect mattress with Dominic's expert assistance. We appreciate your high recommendation of SLEEP365.
RK
Richard was amazingly helpful! Would definitely return to Sleep 365 in Marin!
Reply from SLEEP365®Dec 7, 2025
Thanks, RK! We appreciate you sharing how amazingly helpful Richard was during your shopping experience. We look forward to you returning to SLEEP365 in Marin.
Shannon D.
We had an amazing experience at Sleep 365 exploring all the organic mattress options, pillows, and bedding! The location is gorgeous and the staff is so kind. We felt listened to, well taken care of, and knew we were working with a knowledgeable professional! Organic bedding and a non- toxic sleep environment is so important and we are happy there is a place in Marin that we can shop!
Reply from SLEEP365®Dec 7, 2025
Thank you, Shannon! We're so glad you had an amazing experience at our Marin location. Creating a non-toxic, organic sleep environment with supportive, caring service is what we're all about. We appreciate you and look forward to seeing you again!
VZ
Great customer and amazing products.
Reply from SLEEP365®Nov 30, 2025
Thank you so much, Valerie! We're happy to hear that you were pleased with our customer service and found our products to be amazing!
Sharon
We had a great experience working with both Michael & Dominic during the pre and post sales process. The selection was great, their help was superb, and the ordering & delivery process was seamless!
Reply from SLEEP365®Nov 30, 2025
Thank you for sharing your great experience before and after ordering with Michael and Dominic, Sharon. We're glad to know that you found the selection great, the customer service excellent, and the process of ordering and delivery to work so well. We appreciate your feedback and look forward to helping you in the future!
