sleepband.comReviews of sleepband.com

Recently received my 2 sleepband pro's... I have been trying to get ahold of support for 3 days now, even messaging then through Facebook... I have received no response. The device is very uncomfortable, and the left speaker has no cushion surrounding it, making it both very uncomfortable and moves around freely so you spend a stressful 5 minutes each time you put the band on or move it just trying to get the stupid speaker back into the correct spot over your ear. I want to take advantage of the 30 day satisfaction guarantee to return and get my money back. But unfortunately they are un-contactable. I'm hopeful that leaving this review gets a response as it seems the only thing they care about!!!

Ordered these when they were half price (RRP$99) with high hopes considering their advertising. The GOOD - Comfortable & breathable material - blocks light very well - can take call without removing band - components can be removed so the band can be washed - speakers sound clear & can be adjusted to suit the individual - comes with a pouch - prompt & easy delivery - comes with thank you card to download instruction manual And now for the BAD... - the control panel is thick and placed in an awkward position. If you are a side sleeper it can (and does) dig into your face - the controls are supposed to be multi-functional but they are finnicky. (A single press will skip the song and holding the button is used to lower/ raise the volume) I found it frustrating trying to adjust the volume even slightly, but instead kept skipping the song because It wasn't held down long enough. Also double clicking the play button will make a call. So that's fun... - the speakers are very lightly padded & cause discomfort when on your side. If you manage to get them into a comfortable position they will move easily during sleep so you can wake with some pain before readjusting - the wiring is very flimsy and the cabling can get in the way - Does NOT block out sound. Is not sound isolating. If you want to block out sound you will have to raise the volume over the noise - the "instruction manual" isn't so much about technical information, as it is promoting the product further. There is no information regarding how to connect, how controls work, charge time, battery capacity and length, tech specs, warnings, etc. After ordering, delivery and testing, I would say that this might be good for someone who sleeps exclusively on their back.. but definitely not at full price. The electronic components seem cheap, wrapped in a nice covering.. They do offer a 30 day guarantee if you aren't happy with the product which I may chase up.

I just received my sleepband in post with no instructions on how to connect it to music or any information??

I put the Sleepband on ONCE and immediately knew I could not sleep in it. The headphones and controls on the side are hard and not comfortable. Sleepband's website promises "100% guaranteed" that it's the most comfortable sleep mask. Yet they won't even return my emails asking to return it. Don't waste your money!!

Hello...I absolutely love my sleepband...and this company. I, a while ago had purchased a knock off brand of the sleepband, and it was good, but the charging mechanism went bad. I ordered the sleepband that is the top style, it is very thick, light blocking. I had an issue with it and contacted the company and was communicating with Ashley, who was great btw...very responsive and helpful. My issue was with the earbuds moving around inside the band, I felt that the on/off button was very hard to use. Ashely recommended a video and I did watch it, but in the end, it was just too frustrating for me to use the band. Ashley was happy to replace it with the original sleepband, she let me know that it had been shipped and gave me the tracking info. I received the replacement and it is soooo nice, very easy to use and the sound is amazing...and everything stays in place!!! So, for anyone thinking about purchasing one, I say go for it!! It really is a great product and the company is even better! Just to let you all know, I purchased it because I have a wonderful husband...but he snores!! I listen to relaxing music alternating with strong thunder storms and it blocks out his snore! I also have type 1 diabetes and wear a continuous glucose monitor which is connected to my phone, if I have a low or a high reading, I am able to hear the alarm. So thank you sleepband...and especially Ashley!! Andrea ;-)

Thank you so so much, for my 2 SleepBand models, they just arrived in the mail today, very quick delivery to Australia, only 10 days total. I ordered both the SleepBand classic, and the SleepBand Pro models I have tried them both out and yes both are amazing for different uses. The original sleep band model is fantastic if you are just chilling out, walking around, exercising or lying down and don’t want full light blackout sleep. I particularly love the new model of the SleepBand Pro (soft, comfortable and full light blockout). I am even converted from the old model!. The controls on the side are very thin and not noticeable at all if sleeping on your side. The same speakers in both models are extremely thin and large, even more than the original SleepBand Pro model, and the sound is fantastic! A friend bought an inferior knock off copy online and the speaker quality was terrible. They were so jealous of my Sleep Band! You can also double tap on the Middle button to activate Siri, and also make and receive phone calls and chat with the inbuilt microphone and the quality is great just like my AirPods. All round, both models are great product! The price is well worth it for the quality, don’t try inferior models.

I ordered and paid for my sleep band but received nothing. I sent countless emails and got no response then all of a sudden I get a refund for less than a quarter of what I had paid. Total scam

I had a great experience with the customer service. Really friendly and helpful. They were really flexible and quick when I contacted them to change my order.