SlickwrapsReviews of slickwraps.com

I asked to cancel my order within 1 hour after ordering (as mentioned on their site). But more than 1 week after I still have no response, despite the fact that Slickwraps asks to do it rapidely so they can cancel the order. EDIT 1: More than 40 days without answer

UPDATE: ALL Buyers from this dodgy company need to read something URGENTLY, they are cowboys and have been hacked, your data is not safe. Google "I hacked SlickWraps", and read ASAP Meantime, heres my thoughts on the service: 1-star customer service and I never got to see what I ordered. I don't trust them at all, the order was stressful, and they lied too... although they did apologise. Having previously done a live chat BEFORE I ordered asking if they had a wrap in stock, I was told YES. So I ordered it and paid $16.69 for FedEx - International Priority, which is kind of pointless as an ENTIRE WEEK past and they'd still not sent it out and then told me it was a "Pre Order" wrap only (they backed down when I showed them the transcript of my chat asking if they had stock ready to send out). The process was like this... 12th - I do a chat to check the wrap I want is one they have in stock and sent out quickly: Answer is YES. 14th - I place the order and pay $16.69 Priority delivery. 18th - I ask why is my order "processing" still? reply: "Due to heavy traffic of orders are getting delayed" ... fair enough I thought, 4 days I can live with. 20th - I ask why has it still not been processed, 8 days since order. Reply: "We indicate Pre-Order... we hope to have it next week" So I show them evidence of chat on 12th, and evidence their site shows IN STOCK I'm then told the wrong person emailed me, and made an error. It's pre-order only and I'm wrong. I tell them they are wrong, and I've contacted my credit card company as this is a fraudulent transaction. 20th - They refund me. 2 days later, to rub salt in the wounds I get an email saying they have a flash sale... I've since unsubscribed and hope I never have to deal with them again.

First purchase over a year ago was efficient and successful. I have made another order almost two months ago and after few weeks I haven't received my order but somebody else's. Currently I am waiting over two weeks to hear a reply from them but with no luck. Very disappointed as I was expecting to receive an item before Christmas.

They don’t answer emails, fb messages or twitter comments. I placed my order at the end of December. The delayed the shipping and then they didn’t answer any of my emails. Now I think is a scam and they stole my money. Worst company ever.

(15122019) Purchased an Oculus Quest skin online. (12022020) Trustpilot post: They will ignore all your update requests, and will always reply you with their apologies reply template. They also don't have a feedback platform in their FB page which makes it impossible to let everyone know about their services performance. They won't reply your complaints in email and in fb messenger. And if you attempt to write a feedback on the comments part of their posts, they will just delete it. They are amazingly good in promotions, but they are the worst in customer service. I think they have totally forgotten or ignored my order since dec 2019. No real person is going to talk to you, you will be replied with auto-reply templates. With all these, I concluded that I was scammed by Slickwraps unfortunately. (14022020) Slickwraps contacted me for some info. (20022020) FINALLY, it is being shipped. 1 star to 2 star rating. (07032020) IT HAS ARRIVED! 0.5 more star for still delivering and for proving me you are not a scam after all. The wrap looks good and have a texture. I liked it eventhough i have bought from decalgirl (who by the way have a 5-star service) and received it in a week. I hope SlickWraps will improve their customer service. I may have liked their product, but that would be the last time i will order from them. 2.5 stars for now. 2.5 stars more for improvement!👊 Thanks to trustpilot for this feedback platform that buyers and sellers benefit from.

Order a product from them on January 20th and today is February 11th. I have contacted them twice to find out where my order is and they have never responded other than the automated responses saying they will respond within 3 days. I had to go to my bank to request that funds be credited back and now they have to do an investigation and I have to wait possibly until May for them to handle this. I also had to be issued a new card and now have to go through the hassle changing all that info around. Buyer definitely beware. You may get what you paid your hard-earned money for, but you quite possibly will not.

MORE than one month. They said: We are currently out of stock. And they do not want to refund me. They keep just lying or what???

Update #2: Feb 22. No response from slickwraps at all, waiting on my credit card dispute. Don’t fall for their lies. They remove reviews that are negative, and create false positive reviews. Update: it is now Feb. 12. I have reached out via email support, their zen desk, Twitter, and this site. I have had no actual non-automated responses. Do not trust this company or it’s “4.5 star rating.” Do your research, they will take your money and not deliver your product, and ignore your viable inquiries regarding your order. Do not make the same mistake I did. Ordered a stock wrap for my MacBook Pro on Jan. 25th. I checked on the order status after the advertised 6-8 business days advertised and the order is still “processing.” It is now Feb. 8th, and not only do I not have an updated status or my item shipped, the wrap I ordered has magically disappeared from the site. Check it out for yourselves. It was called Dark Matter. They have had my money for 2 weeks and I have nothing, and my item has apparently been taken off the site. At this point after contacting them a second time to zero reply, I will be forced to contact my credit company to report them for false advertising and request a chargeback. Disappointing and not ethical business. Do not purchase from them, regardless of their “sales.” They will send you a canned response from support that says they have delayed processing during sales. They are ALWAYS running a sale varying from 40-70% off, so they are always delayed?