Great
Based on 90 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmarterTravel is a high-growth, data-driven tech company that is on a mission to revolutionize the $1 trillion travel and leisure industry. By leveraging AI and machine learning, we are building a consumer-centric online travel experience that will offer both breadth of selection and personalized recommendations, allowing travelers to book with ease, confidence, and speed. Our goal is not just to be the next great traveltech company, but to be the destination that smart travelers go back to time and time again to book their trips.
SmarterTravel (smartertravel.com) has 90 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
90 approved reviews, newest moderated first
Penne
Shawn was wonderful. He went far above and was extremely helpful. Would definitely use Smarter Travel again with Shawn as my guide.
Reply from SmarterTravelAug 1, 2022
We couldn't agree more, Shawn is spectacular! We are so glad to hear that you had a great experience. Happy travels!
Jovita P.
Excelente great thank you.
Reply from SmarterTravelJul 29, 2022
We are so glad to hear that you had a great experience. Happy travels!
Claudio N.
My review for this site is 1 star because when we arrived at the hard rock hotel and cassino they told me that my reservation didn’t existed, we had to wait for 2 hours and 50 minutes until they run out to find a room for us,the worse experience ever.
Reply from SmarterTravelJul 27, 2022
This is not the experience we want our customers having. We’re sorry you had a long wait while the hotel located your reservation. Our Travel Experience Agents are available 24/7 to help our customers when they run into problems or have delays checking in to their hotel. We’re always happy to help when issues arise. We apologize for your poor experience.
Rob P.
The process was easy and I found great rates. Thank you!
Reply from SmarterTravelJul 25, 2022
We are so glad to hear that you had a great experience. Happy travels!
Brigit L.
Prices were great! Process was simple and easy to navigate!
Reply from SmarterTravelJul 25, 2022
We are so glad to hear that you had a great experience. Happy travels!
Andre S.
Our experience with SmarterTravell was great, however the Hotel experience was not as good. This facility is exceptionally over priced for the accommodations they provide. The $700+ per night rooms was only big enough for the bed with no room to move around, we got a room with a trash dumpster view as they were completely sold out. We will not stay at this facility again and I recommend all to stay at other options in the area.
Reply from SmarterTravelJul 22, 2022
Thanks for providing your feedback. I'm sorry that your stay at the hotel wasn't up to the standards you expected. We're glad had a positive experience with SmarterTravel!
Gabby G.
I had a terrific experience using Smarter Travel for my recent booking. Hotel bookings are usually time-consuming and expensive when I book but this was quick and easy to get done. I was also thrilled with my savings and will definitely book again for my next trip!
Reply from SmarterTravelJul 18, 2022
We are so glad to hear that you had a great experience. Happy travels!
Samuel G.
Fabulous experience
Reply from SmarterTravelJul 15, 2022
We are so glad to hear that you had a great experience. Happy travels!
