Barbara P.
Time-cutter
It has been a wonderful experience, time saving and dependable.
Excellent
Based on 57 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Work smarter, not harder. Our applications save physicians hours & produce reports that get you paid faster.
SMARTMD (smartmd.com) has 57 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 5 reviews with 4 stars · Clear filters
Barbara P.
It has been a wonderful experience, time saving and dependable.
Kim
SmartMD was very helpful and always had a fairly quick response time. Nandip and Kruti was a pleasure to work with and always willing to help out any time I contacted them. All in all, a nice company to work with.
Jenn
I've been utilizing SmartMD for about a year now. They help us with charge entry whenever my internal team is not be able to handle the volume of claims to make our month close. The SmartMD team responds very quickly to emails and is receptive to feedback. My only pain point has been that they do make some data entry errors. That said, there are several caveats to our billing process that can result in human error if you're not completely comfortable with the systems we use. When I identify these errors, Lorna, the team manager, is great at addressing them with her team and ensuring me that she's done so. I would recommend them to a colleague because they meet deadlines and they're easy to work with.
Leilani K.
Having been a customer for six years, I have had the opportunity to both participate and observe as services and features were continually added until SMARTMD became the business that it is today. The staff is always amenable when it comes to helping customers achieve their own business goals and they put forth every effort to assist in creating a seamless experience. This personal attention is, by far, their greatest attribute that also sets them apart from the rest.
Ann M.
EXTREMELY ACCOMODATING. I HAVE BEEN USING SMART MD FOR WELL OVER 8 YEARS, I HAVE GIVEN THEM TEMPLATES, NEW DICTATIONS, WANTING TO DO ALL DIFFERENT KINDS OF SCENERIOS AND THEY HAVE RESPONDED WITH GREAT IDEAS AND FUNCTIONS THAT HAVE BEEN VERY HELPFUL.