Pat
Products are exactly as expected and of…
Products are exactly as expected and of great quality.
Excellent
Based on 157 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exam Gloves. Practice Marketing. Promotional Giveaways. Patient Re-care Programs. Automated Recall Texts and Emails. Patient Communications. Scrubs and Apparel.
SmartPractice (smartpractice.com) has 157 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
157 approved reviews, newest moderated first
Pat
Products are exactly as expected and of great quality.
Ilah
We've been using SmartPractice for quite a while now and have never had a bad experience. Very good pricing on everyday supplies like charts, stickers, etc. as well as some custom promotional goods. And our rep Teri is wonderful, very helpful, goes out of her way to check on us periodically as well as assisting us with our important promo orders. I would definitely recommend them!
Christopher R.
I have been working with Smart Practice for several years. I have always felt that the reps I worked with were always super helpful. They have gone above and beyond for our office. Back when they were selling dental supplies I never allowed another company to try and take our business just because of the customer service. Now that they do only the marketing, I work with Susan. She is the best! She is extremely knowledgeable and helpful when designing our products. Gives good advice on what works, finds ways to help us save money, and she is super sweet! I would always recommend Susan at Smart Practice for your marketing needs!!
Martin Margetis D.
Everyone answered my questions and proofs were completed sooner than expected
Jonathan
Awesome service!!! I would recommend this service to anyone. It's awesome. I wish I would have known about it awhile ago. I would have gotten dental work done sooner! Thanks.
Chrissy P.
called up and spoke to Amy in customer service...asked if she could help me place an order...she was so smug and bitchy...I never placed my order. She needs to be replaced. Its obvious she hates her job.
Reply from SmartPracticeOct 29, 2018
Hi Chrissy - Thank you for reaching our regarding your experience. If you can email me at [email protected], I'd like to make sure we get you what you need. - Kristin
Joy Gabriel DMD I.
4 stars. I would have given 5 stars but the fact the first rep. I worked with, by the name of David, was not much help at all. When I asked about using a certain text color, or envelope he just told me no we cant do that and no you cannot customize certain things that the catalog said we could. So fine, I just ordered it as basic as it comes due to the fact he said we could not use what we wanted. Then I called back to ask a question about our order and a different rep. (Lori ) helped me and was able to answer all of my questions and told me she would just cancel the order he put in a put in exactly what he wanted and seemed unsure why David told me we could not customize the holiday cards we were ordering. She got everything I wanted perfect and was a lot of help in correcting what David had done. Once we received the product it came out just like we wanted.
Abiog & Abiog Dental C.
Pleasant experience. Fast service.
Reply from SmartPracticeAug 17, 2018
Thank you Abiog & Abiog Dental Corporation for your review and we appreciate your business! -SmartPractice