Excellent
Based on 157 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exam Gloves. Practice Marketing. Promotional Giveaways. Patient Re-care Programs. Automated Recall Texts and Emails. Patient Communications. Scrubs and Apparel.
SmartPractice (smartpractice.com) has 157 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
157 approved reviews, newest moderated first
Dr. K.
The rep was extremely helpful without being pushy.
Reply from SmartPracticeAug 2, 2018
Dr. Keith, We appreciate your for taking the time to leave a kind review. We are happy our Customer Service Representative was so helpful! Thank you for business! -SmartPractice
Bragg D.
Always receive friendly service.
Reply from SmartPracticeAug 2, 2018
Bragg Dental, Thank you for your kind review! We appreciate your time and business! -SmartPracitce
Pets At P.
Every time I order with smart practice it is a good experience. The people who answer the phone are very friendly and helpful. I once had an order and the cards did not have any printed script inside which I requested and I was sent out a completely new order at no charge which I really appreciated. Great customer service
Thibodaux Animal Hospital, I.
The operator was a bit rude, hard to understand and sharp with me when I asked for her to repeat what she had said. Also, I don’t know what is available from your company so I ask questions. I would suggest she get some customer service training.
Reply from SmartPracticeJul 26, 2018
Thibodaux Animal Hospital, We apologize for the less-than-stellar experience you had with your order. At SmartPractice, we strive to exceed your expectations the first time, every time. We have passed along your review to the Customer Service manager for appropriate action. Thank you, SmartPracitce
Mandy Ruscin O.
Very nice representative. Very knowledgeable and had some helpful product suggestions.
Reply from SmartPracticeJul 26, 2018
We are happy to hear about your great experience and we appreciate your business! -Smartpractice
Missy
Great products specific to our industry needs and the staff is always knowledgeable and eager to help.
Reply from SmartPracticeJul 26, 2018
Missy, we are glad to know you like our products! Thank you for your review! -SmartPractice
Brittney - Dansville Animal H.
Everyone I ever speak to at Smart Practice are very nice and also helpful. Thank you!
Reply from SmartPracticeJul 26, 2018
Brittney, thank you for your wonderful review! We are happy to help you! -SmartPractice
Anna/Paws to Remember Pet Crematorium L.
Excellent customer service and fast shipping! Thank you!!
Reply from SmartPracticeJul 26, 2018
Anna, Thank You for your review! We are glad to know you are satisfied with our fast shipping! -SmartPractice
