Smart Retract Reviews | Read Customer Reviews of smartretract.com

Smart Retract Reviews | Read Customer Reviews of smartretract.com

Smart Retract reviews

554 approved reviews, newest moderated first

TRACY B.
Dec 10, 2020
Does the job.
Does the job.
Reply from Smart RetractDec 15, 2020
Hi Tracy--thank you for your review! Customer feedback is important to us, so if you ever have any questions, please let us know. Thanks, Deanna at Smart Retract
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Susan
Dec 10, 2020
The gate works great to keep our dogs…
The gate works great to keep our dogs running off the deck. Attractive, easy to install, and of good quality. We'll be ordering a second one to block off a stairway.
Reply from Smart RetractDec 15, 2020
Hi Susan--thank you for your wonderful 5-star review. We simply offer the best balance of features and security of any gate in its class. Thanks for being a Smart Retract customer and let us know if you have any questions. Deanna at Smart Retract
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Monique
Dec 10, 2020
Great Design!
Our Smart Retract cat gate arrived within a normal time and it is the best option for training our cats to not go upstairs during the night. We really like the design and retractable feature! For added deterrence, we place motion sensor spray cans in front of the gate. Thank you for your excellent product! We will definitely recommend to other pet owners :)
Reply from Smart RetractDec 15, 2020
Hi Monique--thanks for your "Great Design" review! Customer feedback is important to us, so thank you for highly recommending Retract-A-Gate to other pet owners. If you ever have any questions, please contact our customer service. Deanna at Smart Retract
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Moore’s
Dec 10, 2020
We love the gate
We love the gate! It works so well, I wish I would have found it earlier.
Reply from Smart RetractDec 15, 2020
Hi--thank you for your 5-star Retract-A-Gate review and for being a Smart Retract customer! Let us know if you ever have any questions. Deanna at Smart Retract
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Dan G.
Dec 10, 2020
Nice product
Nice product. Very well constructed. Unfortunately, no match for a high jumping cat. It might still come in handy.
Reply from Smart RetractDec 15, 2020
Hi Dan--thank you for your review and feedback. However, we’re sorry to hear you’re having problems with your cat getting past the gate, and we’d like to help find a solution for you. Please contact our customer service at [email protected]. Thanks, and we look forward to assisting you. Deanna at Smart Retract
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Klant
Dec 10, 2020
Excellent product!
Fantastic, speed of delivery, spot on, excellent product!! Today gate installed, great product.
Reply from Smart RetractDec 15, 2020
Hi--thank you for your customer feedback and 5-star review! Retract-A-Gate was designed with ease of installation, ease of use, durability, and safety in mind. So if you ever have any questions, please let us know. Thanks, Deanna at Smart Retract
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Frank
Dec 10, 2020
Great product
Great product, easy to install and use, works a treat. The gate is discrete when not in use and not an obstruction or an eye sore.
Reply from Smart RetractDec 15, 2020
Hi Frank--Thanks for your "Great product" review! Retract-A-Gate has a sleek, modern design and simply offers the best balance of features and security of any gate in its class. If you ever have any questions, please contact our customer service. Thanks, Deanna at Smart Retract
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LL
Dec 10, 2020
Spacers are important to use so you can…
Spacers are important to use so you can open/close properly easily as well as take if off the hooks to move it to another place. We learned the hardway. It is because of the trim.
Reply from Smart RetractDec 15, 2020
Hi--thank you for your feedback and your review. Yes, spacers are important to help keep the safety gate square within the opening and to avoid interference with the baseboards. Thanks again, and please let us know if you have any questions. Deanna at Smart Retract
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