Great
Based on 253 reviews
Smile Boutique NY4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smile Boutique NY is dedicated to creating beautiful, confident smiles with our custom dental solutions. As a trusted provider of high-quality, at-home dental appliances, we offer a wide range of products including flexible partial dentures, snap-on veneers, and night guards. With a commitment to exceptional craftsmanship and customer satisfaction, we make it easy and affordable to achieve the smile you’ve always wanted.
Smile Boutique NY (smileboutiqueny.com) has 253 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
253 approved reviews, newest moderated first
Sandra T.
Smile Boutique has great customer service and care. They made me feel like they cared. I am very satisfied with my product. I recommend Smile Boutique!! 👍🏽👍🏽
Reply from Smile Boutique NYApr 21, 2025
Thank you, Sandra!!
Kimberly H.
In my opinion; this is a scam. I paid for my device, received my kit and did the impressions and sent the picture via email to them. They dragged their feet so that the 7 day cancellation policy passed. Then sent me an email telling me what I already paid for “won’t work” for my teeth and that I have to send an additional $200 to get a device that will work. They would not refund me and said that it was too late. I feel like this was a scam. I’ve used a partial for years and have not ever had any issues before. This looked easier and cheaper - I was wrong. Don’t do it.
Reply from Smile Boutique NYApr 17, 2025
Dear Kimberly, Thank you for sharing your feedback about your experience with Smile Boutique NY. We're sorry to hear it didn't meet your expectations and appreciate the opportunity to address your concerns. Our records confirm we responded to your impression review inquiry within 24 hours. The central issue arose because the Flexible Flipper you ordered is specifically designed for replacing only up to three adjacent missing teeth, information clearly stated on our website. Your situation required a different appliance—a partial denture—to properly address the replacement of more than five randomly missing teeth. This recommendation was based on ensuring the appliance would be suitable and functional for you. We attempted to contact you by phone to discuss this matter but were unable to connect using the number provided with your order details. We regret any misunderstanding regarding the necessary appliance type for your specific needs. We encourage you to contact us directly so we can discuss this further and clarify any remaining questions. Sincerely, The Customer Care Management Team Smile Boutique NY
Shelly
The timeline they gave me was accurate, the process was simple. Once my pictures were approved I sent everything in as instructed. I did not have to wait for responses to my photos more than a few minutes. Received my flexible flipper 2 days ago and it exceeded my expectations! I put this off for a long time because I was afraid it was a cheap scam. It's not!
Reply from Smile Boutique NYApr 15, 2025
Thank you Shelly
Frank F.
I’m so happy with my results definitely got it right the first time!!! Great work and thanks to everyone who was apart of it. I’ve been getting compliments on my smile ever since.
Nakia M.
Omg, I love my new smile. They offered payment plans, excellent customer service support and the turn around time for them to complete my partial was very quick. Definitely 10/10
Shan S.
I had a very positive experience with Smile Boutique. I received my kit within seven days of placing the order, and I was able to return it within the required timeframe. The turnaround time was efficient, and I am thoroughly enjoying my appliance.
Jennifer Farrow W.
Great customer service and communication.
christine B.
This is the best product. my dentists wanted so much money and I have insurance. my flipper is almost a perfect fit -- im getting used to it and it is so small its awesome.... looks good too!!! Thank you so much.
