Smith Monitoring®Reviews of smithmonitoring.com

My Tech was very professional and very helpful. Thanks so much for your help.

Contacted me ahead of time so that I would have time to drive to my rental property for the alarm system to be installed. I have dealt with a lot of business companies trying to sell me things in a rush -- Smith Monitoring's technician & sales representative explained everything I was signing with no "Sales Man" pressure. No gimmicks; no fine prints; everything I signed was what I had discussed earlier with the sales representative via phone. The Technician cleaned up after his work very well and also advised us which location would be the best for the alarm box. The Sales Representative was patient when allowing me to read all of the paperwork that needed to be signed. Both my tenant and my questions were thoroughly answered. Overall, I was highly pleased with this company; this is why I continue to support local business. Thank you for showing exemplary work & customer service! I will be recommending y'all!

David Leee serviced my house installed two new pads and key fob .service was fast and professional .

Professional tech, Excellent instalation Thank you Ricky

The Tech called and arrived on time. He was professional and courteous Looked at my home and gave me good recommendations and completed the installation in a timely manner. Did a great job cleaning up after himself.

Out of all the alarm companies I contacted Smith was the only one that wanted to listen to what I had already installed in my existing home. Most companies wanted to send me a bunch of equipment to install myself that would not be connected to existing door and window contacts. Smith was willing to send a Tech out to evaluate my home and give suggestions for the best application needed. Smith sent a Tech out the next day after contacting them and completed my install. The Tech (Daniel Brittain) was not only timely about the appointment time but was more than knowledgeable about what I needed and how to proceed with a timely install. It was nice to deal with a company that still has customer service in mind and uses knowledgeable tech's like Daniel Brittain). This could not have bee a better experience for me, and to know I have the right equipment and installation that I can depend on.

Mr. David Lee was knowledgeable, quick and was very easy to talk with regarding system questions. We love the system ease of use and smart phone features.

Did a great job. Timely, courteous and thorough. A good representative for your company