Great
Based on 700 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
700 approved reviews, newest moderated first
Tyler
I WOULD HAVE LOVED TO HAVE HAD BETTER LIGHT AROUND THE CABIN ALSO THE FURISHING ARE A LITTLE OUTDATED AND MATRESS COULD USE UPGRADES THERE ARE NAILS OUT OF THE WALL GOING UP STAIRS AND I DID SCRAPE MY HAND BAD THE FIRST NIGHT AND BLEED ALLOT THE HOT TUB ALSO COULD USE SOME MAINTAINED is. The lights are dim and jets are not atrong..........other than that it was an amzing experience I love Gatlinburg and would stay again
David
We stayed at "A Beary Nice Cabin" it was an excellent experience with a few things that could be approved upon. When we arrived we noticed that the pond out front had not been cleaned in a very long time and it had a strong odor at night. Also we could not turn off the outside deck lights which made putting our young son to sleep a challenge. Other than that we really enjoyed the solitude of the cabin, we spent the day at Dollywood and then went to Gatlingburg. After our busy day we were able to relax and enjoy the amenities of the cabin. We will definitely be repeat customers in the future.
Becca
We had a good experience changing a reservation.All changes in costs were thoroughly explained
Ryan
Had a lovely stay in one of the vacation rentals. I would definitely recommend!
Unhappy mom and D.
From bad to worst experience We went to check into our first cabin and it was dirty no one had come in there and even cleaned it when they gave us the code to get in the cabin. We had to go to the rental office to get the code for another location where you have to walk down two flights of stairs just to get to the porch to go to the cabin. By the time we got settled after moving stuff from one cabin to the next it was too late to go out and enjoy our first evening in pigeon Forge Tennessee. When we called to report a problem maintenance was supposed to bring Remotes for the cable boxes we left specific instructions not for anyone to come in to our cabin while we were not home since we had our small dog with us we also had prescription medication and jewelry in our room and we did not want anyone in here while we were not here and yet is mantancie still came up into our room. When maintenance had to come back in our room on August 21 he was very rude and didn't even bother fixing the problem that we had with our Jacuzzi tub that was supposed to be in our king size room did not work and still the remotes are broken and the cable does not work properly I would recommend to anyone if they were wanting to stay at this property to seriously thank about it before they spend their hard earned money. My vacation has been ruined because I had to be so stressed out over the fact that my room was dirty when we first got here having to change to another cabin having someone come into Cabin when I was not home not having things fixed.The rental office will lie to you just to get your money so please take my review into it consideration I'm not telling you what to do but if you work hard like we do I would recommend you not staying here. Also after we complained about the problems the charged my credit card $150.00 & said We broke a trash can outside of cabin. This company does not care about their guests just their $$$$$. They said they had pictures and when we ask to see them we were told they couldn't find them. This company has very rude and disrespectful people working here. Nothing works right here in this cabin.
Melba
In May we stayed at sweeter than Tyne had a wonderful weekend
Teresa
This is my second rental with Colonial Properties. Last time, I left behind some items and they worked with me to get them back. Cabin was just as described and I look forward to another great adventure in Gatlinburg.
Sud555
1.Office gives you a wrong address 1. Visitors can not even park their cars because of the roads that they made. So visitors have to park their cars in the middle of side drive of the cabin and visitors shouldn't trust the side drive of the cabin because if there is rain, your car will be fallen and hit the treas. 3. There is no internet connection " wi-fi" 4. There is no service. So if you have an emergency thing, you completely lost. 5. The company won't refund your money since you pay for everything even if did not stay in the cabin. 6. I don't recommend anyone to stay in a cabin if you go to Smoky Mountain. Just take hotel and everything will be good. Be away from Cabins people trust me....
