Snap2PassReviews of snap2pass.com

Reply from Snap2PassDec 25, 2023

I'm sorry to hear that your visa photo was not approved. We strive to ensure all photos meet the specific requirements and regret that we did not meet this standard for your appointment. We appreciate that you gave us the chance to correct the issue, and we understand the inconvenience caused despite the refund. We are committed to improving our service and would be grateful for another opportunity to provide you with a photo that meets the necessary criteria. If you're willing, please contact us directly at [email protected] to discuss how we can make this right for you.

Reply from Snap2PassDec 20, 2023

Our apologies for any inconvenience you've experienced. We have processed your refund, and the amount should be visible in your account soon. We've also sent detailed instructions for resubmitting a new photo for your visa application, free of charge. We have responded to your initial email two days ago and have sent another follow-up today. Please check your spam or junk folder for our correspondence. We are committed to ensuring your satisfaction and look forward to resolving this promptly. Warm regards, The Snap2Pass Team