Average
Based on 138 reviews
Soccer Wearhouse3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Soccer Wearhouse is a trusted soccer specialty retailer based out of Southern California proudly serving passionate fans and players across the United States. We offer one of the largest selections of authentic soccer jerseys, cleats, fan gear, and accessories from the world’s top clubs, leagues, and national teams. Our mission is to provide every customer with genuine products, competitive pricing, and exceptional service. With four store locations in Southern California and a growing online presence, we work hard to make sure every fan can represent their team with pride. Whether you are shopping for the latest player jerseys, match-ready footwear, or fan favorites, Soccer Wearhouse is here to bring the beautiful game closer to you.
Soccer Wearhouse (soccerwearhouse.com) has 138 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 5 reviews with 2 stars · Clear filters
Laura C.
I ordered one pair of cleats and two pair of shin guards, the cleats came in 8 days. The first pair of shin guards showed up in 21 days. The second pair never came. I reached out to the company to let them know, but they said both shin guards were in the same package. They were not. They said they would look into it, but have stopped responding to my emails. Very disappointed in this company.
Paul P.
Ordered a Mexico jersey 6 weeks before christmas. 4 weeks later i had hear nothing so contacted them. They told me they were waiting for a company to "bid" on the ironing on the numbers and name i had paid for to the back of the shirt ! Order finally came 2 weeks later. Wore shirt once, washed in delicates no problems. Second wash during World cup and the numbers come off and leave black gunk on back of shirt. Emailed back to company who just said it has been too long and nothing they can do. They did respond saying to return the item for a refund, but then said needs to be in new condition with tags attached !!! Ive had jerseys with names and numbers for 20+ years that still have their numbers. Not good.
Reply from Soccer WearhouseAug 5, 2026
Hi Paul, We're sincerely sorry to hear about your experience and appreciate you taking the time to share your feedback. At the time of your order, we experienced an unprecedented surge in demand leading up to the World Cup, which unfortunately resulted in longer production times for customized jerseys. We understand how frustrating the delay must have been. We're also sorry to hear that the name and numbers did not hold up as expected. That's certainly not the quality we strive to provide, and we understand your disappointment. We also apologize for any confusion regarding our return policy and the information you received. We'd appreciate the opportunity to review your order once more. Please contact us at [email protected] with your order number, and we'll be happy to take another look at your case to see if there's anything further we can do to help. Thank you for your feedback. It helps us continue improving both our products and our customer experience.
Angela S.
I placed an order that I had to cancel due to ordering the wrong size. I emailed them within 10 minutes of placing the order. I also called their customer service number but this is a prerecorded message with no way to leave a message. I tried for TWO WEEKS to contact the company. They continued to ship the item to me. There were no directions in the packaging nor in the purchase email about how to return the item. It was only after I complained to Shopify that someone contacted me. They agreed to refund the cost of the shoe but not the tax that I paid for it. They questioned whether I had tried to contact them so I sent them screenshots of my emails to them and call logs. Their customer service is AWFUL. And in comparison to other online sellers, they are much more expensive. For that reason alone, they should provide much better service. I would NOT recommend purchasing from them at all.
Javier P.
El envío demora demasiado ..tienes que pagar dinero por un envío ineficaz que demora semanas y promete de 3-5 días hábiles
Mr David F.
Wrong name on shirt, long time to deliver and then when I complained I was told they dont have any shirts with this particular player!! I think the shirt sent to me was deliberately wrong, hoping I would accept it. It was also way over priced! Wont be back.
Reply from Soccer WearhouseOct 28, 2025
We are truly sorry to hear about your experience. Receiving the wrong item and facing delays is very frustrating, and we understand how upsetting this must have been. We take situations like this very seriously and would never send an incorrect product on purpose. Your feedback is very important to us and we will review this carefully to make sure it does not happen again. Please contact us directly so we can do our best to make this right for you.
