Excellent
Based on 1,334 reviews
Solace Health4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Emma
My advocate got a lot of things done for me, she even assisted me with trying to get stable housing.
Reply from Solace HealthDec 19, 2025
Emma, this is great! Our advocates mission is always to help out with easing stress from our patients, and we're so happy yours has been so helpful. Sending you the best thoughts!
customerGlenda S.
I have a great advocate she always listen to me and whatever is going on with me
Reply from Solace HealthDec 19, 2025
We are so glad to hear that your advocate has met and exceeded your expectations, that is always our goal -- to make sure patients feel heard. Wishing you the best!
Charlie
Jantinee never gives up.
Reply from Solace HealthDec 17, 2025
Thank you for the review Charlie, delighted to hear that Jantinee has been relentless in her approach helping you out. We hope you two continue to have a fantastic patient advocate relationship for as long as you need it.
Deborah B.
Yamay has helped me with paper work I would have never known about if it wasn’t for her. She has been working very hard to get an electric wheelchair for my husband.
Reply from Solace HealthDec 17, 2025
Deborah, we're so happy to hear this, our goal is to bring more clarity and ease to our patients while they navigate their health. Yamay is a phenomenal example of this in practice, and we hope this standard continues for you!
Charles E.
My Dads is soon to be 85 years old. when i called Solace and introduce him to his health advocate he was happy. He has been looking for someone to help direct him in areas he did not know much about. His main issue at that time was trying to get a new scooter his was damaged in a accident. Jennifer said there should not be much of a issue helping get that. We received a 6 Month letter saying thanks for be with us so i thought i should let you guys know that he needs help and answers please. i thought he would also get help getting back to Medicaid to help with all the doctor and hospital bills he has from this year. Please call us to get things back on track. Thanks Charles E Evans Jr
Reply from Solace HealthDec 17, 2025
Charlies, thank you for your review, we are so sorry to hear that you're having issues while using our services. Our intention is always to provide our patients with the best care possible, and are saddened that your dad is still experiencing issues while trying to navigate the system. We'll go ahead and raise this to our support teams attention and have them get in contact with you.
Belenda from W.
I love my advakit Quin. She helped me with a dentist. She helped get me to the pain center for my back. Because of her knowledge I got help from friends of .an to get a portable power wheel chair. I found out about transportation to chair yoga She is so kind pleasant and helpful
Reply from Solace HealthDec 15, 2025
Belenda, thank you for your review! We're so happy that your advocate Quin has been helpful and eased some of the stress from you and your friends. Here's hoping Solace continues to aid you in your healthcare journey for as long as you need it!
customer
My advocate is a nice person.But she truly does little to help me find a helper in my home.My hip pain is bone on bone!There's not much worse.She needs to follow thru with real help for my life.
Reply from Solace HealthDec 15, 2025
Thank you for taking the time to give us this feedback, we're very sorry to hear that you're in pain. Please reach out to us at [email protected] so we can investigate further and look at placing you with a new advocate. We hope to hear from you soon!
Elaine L.
My words are not enough to describe.
Reply from Solace HealthDec 12, 2025
There aren't enough words for us to describe how happy we are that you have had a good experience using Solace, either. Best wishes to you and your advocate!
