Excellent
Based on 1,334 reviews
Solace Health4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Valerie C.
Bobbi has been the most helpful advocate I could ever imagine! She listens well and understands my situation and struggles and goes above and beyond to find solutions.
Reply from Solace HealthDec 9, 2025
Valerie, we're delighted to hear that your advocate Bobbi has exceeded your expectations. Thank you for taking this time to give us your feedback, we hope to continue to impress you in the future!
Christie K.
I was working with one lady with whom I had a great rapport, but she left, and it hasn't been the same. I was right on the verge of my second knee replacement, a revision. Please note this isn't a criticism of the replacement advocate, but after you establish a relationship with one person that you really clicked with, it's not automatic with a new person. I really do not like having to change horses in midstream, and have seen several reviews mentioning a chaotic work environment from former advocates and clients as well. I'd like to know if the first one left because of this or was terminated. One thing I really do not like is how hard they can be to contact.
Reply from Solace HealthNov 27, 2025
Thank you for sharing your concerns with us. We understand how difficult it is to lose someone you trusted, and we’re sorry the transition felt disruptive. While we can’t share certain employment details, we take your concerns seriously. Please call us at (240) 693-3281 so we can discuss your individual case and better understand how to support you moving forward.
SUSAN T.
My Uncle Mintah always had this saying 2 Troubles 1 God. With Jennifer at solace it could be 5 troubles and 1 Jennifer Problems solved. Solace has been my life boat Thankyou!!
Reply from Solace HealthNov 14, 2025
That is a wonderful saying. 5 troubles and 1 Solace advocate is all you need!
Christina P.
The doctor was very helpful that reached out to me and my advocate is amazing. Wouldn't trade her for anything.
Reply from Solace HealthNov 13, 2025
We're so glad your advocate has been helpful and you wouldn't trade her. It sounds like she's doing a great job!
Mary S.
Keep up the good work
Reply from Solace HealthNov 13, 2025
Thank you!
Julie
April has been a huge help to me when I've had difficulty scheduling appointments with several providers or obtaining the necessary referrals to move forward. She has stayed in touch with me to make sure things came together on several appointments she has helped me get. I no longer feel overwhelmed by doing all that is required for my healthcare.
Reply from Solace HealthNov 13, 2025
This is so heartwarming to hear. Even though care can be complex, your advocate is here to keep you on track. We feel blessed to be part of your care journey!
Ms. G.
My Advocate, Ms. Valentine is the best. She's responsive, supportive,empathic and available when needed most. Her help has been invaluable.
Reply from Solace HealthNov 11, 2025
That's so wonderful to hear. Thank you for sharing your experience with Solace!
Homebound Disabled P.
My Advocate checks in on me every week, and reviews everything that I have going on, with regards to my health. We cover Medicare expenses, doctor visits, lab work, any new diagnoses that may arise, and she frequently offers to make phone calls for me when I need her intervention.
Reply from Solace HealthNov 11, 2025
Thank you for sharing your experience. It sounds like your advocate is keeping things organized and helping to tackle issues as they arise! That's what we're here for — taking the burden of the healthcare system off your shoulders.
