HuntSlayer
Bad hosting service.
The host suspended my account just because I had a username similar to someone else's, this is ridiculous, it's a terrible way to investigate, and they didn't even let me defend myself. Furthermore, it suffers from instability several times a week and the support is terrible, I had given 4 stars before, but after these incidents, I am changing my rating to 1 star.
Reply from Solar HostingApr 19, 2024
Hey, This is not how we investigate, We require multiple links to another account before we suspend an account. We have sent an information request via trustpilot and you can appeal by messaging [email protected] Sorry for any issues you may have had, SolarHosting team Edit: This reviewer never reached out to us via e-mail in the 6 months or responded to our request for more information. We were able to find them using their TrustPilot username which matched it in our free user control panel and we were able to conclude that this user was suspended not because the other alt account he had, had a similar username but because both of them were using the same IP to login which confirms this as a valid suspension and he never reached out to us so how did he know that he was suspended for similar username? This shows the user knew they had an alt and knew the alt's username was similar to theirs.